About the position
The Fraud Prevention Analyst analyzes transactions to detect suspicious or high-risk activity. This role identifies risks through investigation and analysis and communicates directly with clients, associates, and peer bank contacts in tracking, researching, and resolving issues.
Responsibilities
• Compiles and analyzes transactions for multiple payment channels and new accounts.
• Reviews transactions to identify high-risk situations, fraudulent activity, and internal control breakdowns.
• Effectively communicates analysis output.
• Investigates potential risks, fraud, and internal control breakdowns identified by transaction analysis.
• Determines the appropriate course of action to stop further loss.
• Ensures compliance with bank regulations throughout loss prevention activities.
• Serves as a resource for associates and clients to discuss and resolve fraudulent activity and provides support in resolving complex fraud issues.
• Protects compromised accounts in order to prevent subsequent fraudulent transactions.
• Communicates effectively with associates, clients, operations, and peer bank contacts on fraud prevention activity and techniques.
Requirements
• Previous banking experience (teller, call center, or other function) — 2 years required
• Ability to multi-task across various tools/systems — 5 years required
• Internet resource skills — 1 year required
• Strong communication skills with partners, clients, peers, and service partners — 2 years required
• Analytical skills — 2 years required
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Nice-to-haves
• Fraud detection experience — 1 year desired
• Account opening process knowledge — 1 year desired
• Excel spreadsheet proficiency — 1 year (highly desired)
Benefits
• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund