Our Foundation AdelFi Christian Banking unites two trusted Christian financial institutions (Christian Community Credit Union & AdelFi) with more than 130 years of combined experience. As one faith-based credit union, we're committed to practical banking that helps you live out your values and make a lasting Kingdom impact.
Role Summary
Fraud Prevention starts with effective Risk Management. As a Fraud Intake Coordinator, you will support fraud prevention efforts by reviewing suspected fraud, documenting cases, and coordinating timely intake within a banking environment.
Key responsibilities:
- Receive and triage reports of suspected fraud or suspicious activity
- Review account activity, capture initial details, and document cases accurately
- Route items for appropriate follow-up and track next steps to support investigations
Required qualifications/skills:
- High school diploma or equivalent required (two-year degree preferred)
- Experience analyzing account activity to detect fraud required
- PC/Windows proficiency required; Word/Excel preferred
- Minimum two years of fraud monitoring in a financial institution preferred
- Knowledge of financial operations preferred
- Strong attention to detail, organization, analytical problem-solving, and clear written/verbal communication skills, with solid math aptitude
- Able to work remotely Monday-Friday, 8am to 5pm PST (flexible 40 hours per week)
Daily Flow
- You'll start each day reviewing fraud alerts and intake requests, ensuring cases are accurately documented and ready for Risk Management review.
- Throughout the day, you'll support Fraud Prevention efforts by analyzing account activity, gathering information, and coordinating case handoffs to help protect members and AdelFi.
Total Rewards
- Medical, Dental, and Vision coverage
- 401(k)
- Life Insurance
- Flexible Spending Account (FSA)
- Competitive Salary
- Paid Time Off/Serve Days
- Equipment Stipend for your remote setup
- Employee Events