The Principal Forward Deployed Engineer operates at the intersection of customer success, solution engineering, cybersecurity, data engineering, and AI-enabled automation. This role works directly with
U.S. power utility and government customers to solve urgent cyber and operational risk challenges while turning those learnings into repeatable, productized capabilities. AI-assisted cyber threats are increasing demand for rapid, customer-specific analysis. Customers need to know whether their current defenses can withstand machine-speed vulnerability discovery, exploitation analysis, and attack path evaluation.
This role addresses that need through embedded, hands-on engineering: quickly understanding customer processes, systems, data, cyber posture, and constraints, then delivering working solutions in approved customer or secure environments. This is a seasoned, principal-level individual contributor role reporting into Customer Success. This is an ideal opportunity for a senior technologist who wants to work on the front line of AI-era cyber defense for critical infrastructure, combining deep technical delivery with executive-level customer impact and commercial judgment.
Tasks
- Work directly with U.S. power utility and government customers to reduce cyber risk, improve visibility, and respond to AI-assisted threats.
- Quickly understand customer processes, systems, data, cyber posture, and business constraints.
- Help customers answer urgent cyber questions, such as which products, vendors, components, assets, or supply chain relationships may be impacted by a newly announced threat or vulnerability.
- Access, export, normalize, and compare customer data across vulnerability management,
- endpoint detection, network topology, attack path tooling, asset inventories, software bills of materials (SBOMs), business impact analysis, and supply chain mapping.
- Write secure, outcome-focused code, including agentic workflows and batch jobs, to surface insights quickly in approved customer or secure environments.
- Convert bespoke customer work into product requirements that Product Management can formalize into scalable software capabilities.
- Identify expansion opportunities by demonstrating customer value, shaping repeatable usecases, and connecting services-led problem solving to embedded platform capabilities.
- Present findings clearly to customer executives, technical teams, and internalstakeholders.
Requirements
- 7-10 years experience combining software/data engineering, cybersecurity analysis, and customer-facing solution engineering at a senior or principal level.
- Hands-on experience developing AI-agentic workflows (LLM-based automation, agent orchestration, retrieval-augmented pipelines, or similar).
- Demonstrated ability to access, normalize, and analyze large, messy, multi-source data sets to answer urgent operational questions.
- Ability to write pragmatic, secure, production-appropriate code (e.g., Python or similar) in constrained or regulated environments.
- Strong executive communication skills, including presenting complex technical findings to customer leadership.
- Ability to operate independently in embedded customer environments and manage competing priorities.
- Must be eligible for a U.S. security clearance; successful completion of a background check is required.
Experience with U.S. electric utilities or other critical infrastructure sectors.
Familiarity with OT/ICS environments and their operational and remediation constraints.
Knowledge of NERC CIP or comparable regulatory frameworks.
Experience with vulnerability management, attack path analysis, and endpoint/security tooling.
Experience with supply chain risk management (SCRM), SBOM/VEX analysis, and third- party risk workflows.
Commercial judgment: shaping repeatable use cases and identifying expansion
opportunities.
Bachelor'sdegree in computer science, engineering, cybersecurity, or a related field
required.
Advanced degree or relevant certifications (e.g., security or cloud) preferred.
Benefits
Remote work, United States
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