Full-Time
Work at Home
Equipment Provided
Pay:
$14/hr + Monthly Bonus
Overview
This role is essential in providing exceptional customer service and support with Billing questions such as: Taking Payments/ Reviewing payoffs/ and or Payment Plans on past due accounts.
Paid Training:
Mon-Fri 8am-5pm EST (6 Weeks)
Production Schedule after Training:
Production Hours are Mon-Fri 8a–9p (EST) & Sat 8a–12noon EST
Schedules are 8hr shifts.
- Mix of 8a-5p & 12noon-9p
- 2 Saturdays a month
Duties
- Handle inbound and outbound calls related to collections, and billing
- Assist with account reconciliation and analysis, ensuring all transactions are accurately recorded.
- Demonstrate excellent phone etiquette while negotiating payment plans or resolving billing disputes.
- Maintain detailed records of customer interactions and transactions in compliance with company policies.
Skills
- Collections
- Call Center
- Proficiency in accounts payable and accounts receivable processes.
- Excellent customer service skills with a focus on phone etiquette.
- Ability to perform account analysis using math skills for accurate reporting.
Background and Drug Test performed
Equal Opportunity Employer Veterans/Disabled
Customer service and call center skills, collections experience, accounts payable and receivable knowledge, phone etiquette, math skills, and ability to analyze accounts. Background and drug testing required.
Key Responsibilities
- handling calls
- reconciling accounts
- negotiating payments
Job Details
- Category: Customer Service
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 29,120 – 29,120 / year
- Languages: English
About Radius Global Solutions
A financial services organization providing billing support and payment collection solutions. — Industry: Finance