Overview
This can be a remote position based on experience.
Transform your Career at ECPI University
Since 1966, ECPI University’s employees have been dedicated to helping students
achieve their academic and career goals through our unique education model. Our
culture is to prioritize our students’ success through the support of our
dynamic team and industry focused curriculum.
ECPI University provides a stable work environment, with professional growth
opportunities, and competitive benefits. If you are interested in joining us in
making a difference in students’ lives, we would love to hear from you to
discuss the opportunity.
BENEFITS OF EMPLOYMENT
ECPI University provides comprehensive benefits, some of which are highlighted
below:
Tuition scholarship program available to employees and their immediate family
members after 90 days of employment
Competitive compensation and medical/dental benefit plans
401(k) participation with possible employer contributions
RESPONSIBILITIES
Advises students about methods to pay for their education, financial aid
eligibility, application procedures, financial assistance programs, costs,
indebtedness, money management and financial planning; individualizes
information to the particular needs and situation of the student.
Collects and/or analyzes financial data on students to determine financial
aid eligibility and makes awards within federal, donor and/or institutional
guidelines.
Evaluates unusual/mitigating circumstance documentation or information
provided by the student; exercises judgment by making adjustments or
revisions to costs, contribution, need or dependency status as exceptions to
the prescribed process.
Answers questions, inquiries or requests from students, parents, or guardians
in person or in writing regarding financial aid programs and eligibility.
Analyzes system generated reports such as grades and enrollment status or
award status to verify continued compliance and eligibility of students
receiving aid under federal and institutional guidelines; notify students of
changes in eligibility of awards and alternatives to amend the situation.
Interfaces with students and lenders, employers and/or Student Services staff
to resolve concerns.
QUALIFICATIONS
Education/Experience
Bachelor’s degree preferred.
2-3 years of related experience.
Any equivalent combination of education, experience, and/or training.
Skills/Abilities
Proficiency in Microsoft Office
Proficiency in CampusVue Student database, preferred.
Utilizing AI tools preferred
Well-developed oral and written communication skills.
Excellent organizational and analytical skills.
Ability to quickly master new methodologies, technologies and systems.
Ability to handle a high pressure environment with significant timeline
pressures.
Able to interact with employees, potential students and outside contacts of
all levels, providing excellent customer service.
Ability to work independently and with a team as well as with various
constituents.
ECPI University is proud to be an Equal Opportunity Employer.