Husch Blackwell LLP is a full-service litigation and business law firm with
multiple locations across the United States, serving clients with domestic and
international operations.
At Husch Blackwell we believe that diverse, equitable and inclusive teams lead
to better outcomes. Husch Blackwell is committed to retaining, recruiting,
developing, and promoting talented lawyers and business professionals with
diverse backgrounds and experiences. We foster an engaged, diverse, and
inclusive team culture of accountability and purpose that makes our Firm and our
communities better.
Our firm is committed to attracting and retaining professionals who value each
other and the service we provide by embracing Teamwork, Collaboration, Client
Service, and Innovation. If you are a motivated professional looking for a
long-term fit where you can grow in a role, and will be valued and empowered,
then we invite you to apply to our Financial & Administrative Applications
Manager position. This position may be filled remotely, or in any of our
locations.
The Financial & Administrative Applications Manager is responsible for the
operational leadership, support, administration, and continuous improvement of
the Firm's financial and administrative application portfolio. This role
provides leadership for application support, operational reporting, vendor
management, service delivery, incident management, and application lifecycle
activities across a diverse portfolio of business-critical systems. The position
works closely with business stakeholders, application owners, technology teams,
and vendors to ensure systems remain stable, reliable, secure, and aligned with
business objectives.
The Financial & Administrative Applications Manager is accountable for the
day-to-day operational success of the Firm's financial and administrative
applications while driving improvements in service delivery, support processes,
user experience, and operational efficiency. Essential functions include:
Application Support & Service Delivery
Lead the support, administration, and operational management of the Firm's
financial and administrative application portfolio.
Ensure timely resolution of application issues and service requests while
maintaining a high level of customer satisfaction.
Establish and monitor service levels, operational metrics, and performance
indicators.
Drive continuous improvement of support processes, workflows, and user
experience.
Provide leadership during application incidents, outages, and production
support activities.
Operational Leadership
Provide leadership, mentoring, and development for application support,
reporting, and operations team members.
Establish team priorities, workload management processes, and operational
objectives.
Promote accountability, collaboration, customer service, and operational
excellence throughout the team.
Support cross-training and knowledge-sharing initiatives to reduce dependency
on individual contributors.
Business Relationship Management
Develop strong partnerships with Finance, Accounting, Billing, Procurement,
Revenue Cycle Operations, HR, Pricing and other business stakeholders.
Act as a trusted advisor regarding application capabilities, limitations,
opportunities, and operational improvements.
Facilitate discussions related to application enhancements, support issues,
system utilization, and process improvements.
Ensure stakeholder expectations are understood and effectively managed.
Vendor Management
Establish and maintain productive relationships with application vendors,
consultants, and service providers.
Manage vendor support relationships and escalation processes.
Participate in application roadmap discussions and product enhancement
opportunities.
Coordinate vendor involvement for upgrades, issue resolution, and strategic
initiatives.
Reporting, Analytics & Business Intelligence
Lead the delivery and support of operational reporting, dashboards, and
business intelligence solutions supporting Finance, Accounting, Billing,
Procurement, Human Resources, Risk Management, and other business functions.
Oversee the design, development, maintenance, and support of reporting
solutions utilizing Microsoft Power BI, SQL Server Reporting Services (SSRS),
and related reporting technologies.
Partner with business stakeholders to identify reporting requirements and
opportunities to improve operational visibility and decision making.
Ensure data accuracy, consistency, governance, and usability across reporting
platforms.
Support development of executive dashboards, operational metrics, KPIs, and
analytical reporting solutions.
Collaborate with technical teams to improve data accessibility and reporting
capabilities across enterprise applications.
Application Lifecycle Management
Support planning and coordination of application upgrades, enhancements, and
releases.
Collaborate with engineering, infrastructure, security, and business teams to
ensure successful implementation activities.
Participate in testing, validation, readiness reviews, and deployment
planning.
Ensure appropriate documentation, training, and support materials are
maintained.
Operational Excellence & Continuous Improvement
Identify opportunities to improve system stability, support efficiency,
operational processes, and user satisfaction.
Develop and implement best practices for application support, service
management, and operational governance.
Drive initiatives that improve reliability, automation, monitoring, and
overall operational effectiveness.
Support strategic planning activities related to the Firm's financial and
administrative systems roadmap.
Applications supported may include, but are not limited to:
Elite 3E
Intapp applications (Intake, Conflicts, Terms, Time, and related platforms)
HR applications and integrations (UKG)
Time Entry solutions
Billing / Collections and Revenue Management systems
Procurement and Accounts Payable solutions
Expense Management platforms
Financial Reporting and Analytics solutions
Microsoft Power BI reporting solutions
SQL Server Reporting Services (SSRS) reporting solutions
Related administrative, business, and operational applications
POSITION REQUIRMENTS
Bachelor's degree in Information Technology, Business, Accounting, Finance,
or a related field, or equivalent combination of education and experience.
5+ years of experience supporting enterprise business applications.
Minimum of 3 years of experience leading teams, projects, or operational
functions.
Experience supporting financial, accounting, administrative, or legal
technology platforms preferred.
Experience working within professional services, legal, financial services,
or similar environments preferred.
Strong understanding of financial, administrative, and operational business
processes.
Experience supporting enterprise financial systems, ERP platforms, HR
systems, and related business applications.
Experience with Elite 3E, Intapp products, UKG, or comparable enterprise
platforms preferred.
Experience supporting reporting and business intelligence platforms.
Strong understanding of Microsoft Power BI, including dashboard development,
reporting, data modeling concepts, and business analytics.
Experience with SQL Server Reporting Services (SSRS) report development,
administration, and support.
Knowledge of SQL and relational database concepts preferred.
Experience working with application integrations, data flows, and enterprise
reporting architectures.
Strong customer service, stakeholder relationship management, and vendor
management skills.
The above is intended to describe the general content of and requirements for
the performance of this job. It is not to be construed as an exhaustive
statement of essential functions, responsibilities, or requirements. The Firm
will provide reasonable accommodations as necessary to allow an individual with
a disability to apply for and/or perform the essential functions of a position.
If you need assistance to accommodate a disability, please contact HR.
COMPENSATION AND BENEFITS
Employees are entitled to compensation commensurate with skill and
experience. The exact compensation will vary based on skills, experience,
location, and other factors permitted by law. The expected compensation ranges
for this position in various states and jurisdictions are as follows:
State of California: $135,000 - $276,000
State of Colorado: $125,000 - $220,000
State of Connecticut: $108,000 - $272,000
State of Illinois: $122,000 - $237,000
State of Maine: $92,000 - $212,000
State of Maryland: $131,000 - $199,000
State of Massachusetts: $135,000 - $258,000
State of Minnesota: $135,000 - $224,000
Jersey City, NJ: $147,000 - $266,000
State of New York: $126,000 - $272,000
State of Vermont: $134,000 - $257,000
State of Virginia: $88,000 - $257,000
State of Washington: $131,000 - $249,000
Washington, D.C.: $174,000 - $257,000
The above salaries do not include a discretionary bonus, however bonus
opportunities are non-guaranteed, and are dependent upon individual and firm
performance. Full-time employees receive benefits including: medical and dental
coverage; life insurance; short-term and long-term disability insurance; pre-tax
flexible spending account for certain medical and dependent care expenses; an
employee assistance program; Paid Time Off; paid holidays; participation in a
retirement plan program after meeting eligibility requirements; and more.
Please include a cover letter and resume when applying.
EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.
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