Job Title: Finance Application Support Engineer
Location: Remote
Duration: 3+Months
About the role:
Support and enhance a SaaS customer’s finance application stack, working alongside BPO and customer success teams. You will own admin, configuration, and light enhancement work across procure-to-pay and record-to-report systems.
Responsibilities:
Administer Sage Intacct, Coupa, and BlackLine: roles, permissions, approval workflows, configuration changes
Handle Coupa enhancements: PO and requisition fields, approval chains, vendor categorization
Build and maintain Workato recipes and connectors across finance apps
Support reporting needs across Intacct, Coupa and BlackLine
Troubleshoot and resolve L2 tickets within SLA; escalate L3 items with clear documentation
Support adjacent tools (Navan and others) after ramp-up
Maintain SOPs, config logs and change records
Must have:
3 to 5 years in finance systems admin or business systems roles
Hands-on admin experience in at least two of: Sage Intacct, Coupa, BlackLine
Working knowledge of P2P and R2R processes
Experience with ticketing and SLA-driven support
Nice to have:
Workato recipe building (or similar iPaaS)
Coupa, Intacct or BlackLine certification
Experience supporting a mid-size SaaS company
Exposure to Navan or other T&E tools