ABOUT SINCH
Sinch is pioneering the way the world communicates. More than 150,000 businesses
— including Google, Uber, Paypal, Visa, Tinder, and many others — rely on
Sinch’s Customer Communications Cloud to power engaging customer experiences
through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it
easy. Our AI-infused Super Network, APIs, and applications ensure you can
connect with your customers reliably and securely, at every step of their
journey.
At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”.
These values are our foundation!
DESCRIPTION
As a Financial Analyst, you will play a crucial role within the Product and Tech
Finance Team, supporting the Engage business segment. In this role you will be
responsible for solving complex business problems spanning a wide range of
cross-functional business activities, including deep analytics and business
recommendations. This position will have a heavy focus on gross profit and the
identification of key drivers to assist senior management in the decision-making
process. The ideal candidate will exhibit outstanding analytical abilities,
critical thinking, a steadfast and intellectual curiosity, as well as
exceptional interpersonal skills. This is an exciting opportunity to influence,
develop, and grow your role within Sinch while reporting directly to the Email &
Applications Finance Manager.
Key Responsibilities:
Analyze SaaS metrics including MRR, ARR, churn rates, CAC, LTV, and expansion
revenue.
Own and improve sophisticated financial models for revenue/GP forecasting,
unit economics, and scenario planning.
Use market information and cross-functional input to enhance forecasting
accuracy and provide greater insight into GP drivers.
Participate in monthly closing, forecasting, and budgeting processes as well
as providing analysis on customer pricing scenarios. Streamline profitability
reporting on a per-customer basis for top customers.
Act as a valued business partner to the Engage Product team by providing
informed, proactive analysis and business insights to enable effective
decision-making and efficient resource utilization.
Collaborate with peers to complete special projects while effectively
managing multiple priorities and tight deadlines.
REQUIREMENTS
5-7 years of experience in a financial analyst role, preferably SaaS or
subscription business.
Proficiency in Excel and strong skills in PowerPoint.
Excellent communication, analytical, and financial skills with a data-driven
focus.
Experience with Tableau, Netsuite, Anaplan and/or Salesforce is a plus.
Proven ability to visualize data and tell a compelling story.
Strong “customer service” focus and ability to create value for
stakeholders.
Humble, personable, and a collaborative team player. Pragmatic,
solution-oriented mindset with a proactive approach.
OUR HIRING PROCESS
We are committed to ensuring a recruitment process that is fair, objective,
consistent, and inclusive. Our approach includes structured, competency-based
interviews designed to evaluate your skills, experience, and qualifications
relevant to the role. At times, we may include a data-driven assessment to
enhance our hiring success and identify candidates likely to excel.
We believe in a two-way process and encourage you to ask questions throughout
the journey. If this role isn't what you're looking for, please explore the
other opportunities listed on our career page: https://www.sinch.com/careers/
[https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.sinch.com%2Fcareers%2F&data=05%7C02%7CMartin.Grannen%40sinch.com%7C91953d8549f24a66c93c08dcddb6f1fc%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638629025025905624%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=ZZaRt1s71%2Bp8ojRLPAKot%2Bwjt6wyReK01M6JUXI3gFg%3D&reserved=0].
No matter who you are, we hope you find an exciting path forward - hopefully
with us!
Benefits
STAY HEALTHY: We offer comprehensive market competitive medical, dental, and
vision plans. A variety of supplemental plans are also provided to meet your
individual needs including access to telehealth for all participants.
CARE FOR YOURSELF: Take advantage of our free virtual counselling resources
through our global Employee Assistance Program. Your mental health is as
important as your physical health.
SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k)
options including an employer match for all participants.
TAKE A BREAK: Enjoy a generous paid time off program. We value balance and
understand that performance at work requires time to rest at home and/or
rejuvenate on vacation.
PUT FAMILY FIRST: We know that families can be built in a variety of ways;
therefore, we offer paid parental leave and family planning support.
WORK WHEREVER: Our flexible remote work offerings allow you to work wherever
you are the most productive and successful. It is what you do, not where you
work, that matters.
MAKE AN IMPACT: Support betterment in your community and beyond by taking
paid time off to support a volunteer program of your choice.
The annual starting salary for this position is between $100,000 - $143,000.
Factors which may affect starting pay within this range may include
geography/market, skills, education, experience, and other qualifications. This
role will be accepting applications until September 23, 2026 at a minimum.
Please note that the application timeline may be flexible to accommodate a
comprehensive candidate evaluation.