The Field Cyber Technician is responsible for the operation of Information
Technology (IT) systems safely and efficiently, as well as the day-to-day
operations, including implementation, troubleshooting, and maintenance.
Additional duties include Remotely Operated Vehicle (ROV) technical and
operational support.
These Technicians can live anywhere in the contiguous US and will travel to
their vessels to work internationally. They can expect to travel six months out
of the year and be at home six months out of the year.
RESPONSIBILITIES
ESSENTIAL
Design, procure & install, configure, and support IT systems, including
day-to-day operations, monitoring, and problem resolution for all
client/server/storage/network devices.
Implementation, troubleshooting, and maintenance of an IT system that
includes Windows Active Directory, Windows Server 2016, SMTP, Windows 7/8/10,
and Microsoft Office suites within a closed environment.
Install, configure, and maintain client and 3rd party product components.
Ensure the design and development of integrated business, engineering secure
communication/data systems, and products support the achievement of the
client’s business goals.
53/CNSSI1253 and NIST Risk Management Framework (RMF).
Respond to system failures and work with vendors/Customer groups to resolve
issues related to hardware and software.
Perform regularly scheduled hardware and software maintenance, security
patches, and database and file system backups.
Analyze and resolve product support deficiencies.
Monitor and track trouble tickets (emails) and change requests to ensure
high-quality customer service.
Prepare detailed systems administration plans and level of effort estimates
for project deadlines; provide a thorough bill of materials and cost
estimates for new hardware and software or upgrades to and maintenance of
existing hardware and software.
Support customer Gov’t secure communications operation, troubleshooting, and
installation.
Manage and troubleshoot Intrusion Detection Systems (IDS) and their network
communication.
Act as primary client interface to integrate all client systems. Coordinate
network changes to allow access over a corporate network. Provide all
physical network access mediums for integration to provide the most secure
access method.
Additional duties as may be assigned.
QUALIFICATIONS
REQUIRED
High school diploma or equivalent
Technical associate degree or tech trade school preferred; experience may be
considered in place of formal education.
Formal mechanical and hydraulic training or formal electrical and electronics
training.
Must possess strong networking skills with hands-on experience with Cisco
routing and switching, VLAN management, VSAT operation concept, and in-depth
knowledge of TCP/IP. Must hold or be able to receive industry-recognized
Certifications such as NET+, SEC+, MCSE, CCNA/CCNP.
Willing to work offshore in harsh weather environments on a rotation or
callout basis.
Must pass a drug/alcohol screen and physical evaluation.
Will be required to ride boats, barges, and air transportation to remote
areas.
Must obtain a valid Passport and Transportation Worker Identification
Credential (TWIC Card).
Must be willing to travel internationally on short notice for up to six weeks
and at least six months out of the year.
To perform the job successfully, an individual should demonstrate the
following competencies:
Accountability - Ability to accept responsibility and account for his/her
actions.
Accurate - Ability to perform work accurately and thoroughly.
Adaptability - Ability to adapt to change in the workplace.
Communication, Oral - Ability to communicate effectively using the spoken
word.
Communication, Written - Ability to communicate clearly and concisely in
writing.
Customer Oriented - Ability to care for customers’ needs while following
company procedures.
Decision Making - Ability to make critical decisions while following
company procedures.
Honesty / Integrity - Ability to be truthful and be seen as credible in the
workplace.
Reliability - The trait of being dependable and trustworthy.
Time Management - Ability to utilize the available time to organize and
complete work within given deadlines.
Must have a Secret government security clearance to start and attain a Top
Secret clearance.
We offer a comprehensive and competitive benefits package. Employee benefits
vary by role, however, may include Health and Wellness, Mental Health,
Retirement Savings, Life and Disability, Paid Maternity and Parental Leave, Paid
Time Off, Tuition Reimbursement, and an Employee Assistance Program.
The hourly range for this position is $41.88 - $62.84
Oceaneering is a global provider of engineered services and products, primarily
to the offshore energy industry. We develop products and services for use
throughout the lifecycle of an offshore oilfield, from drilling to
decommissioning. We operate the world's premier fleet of work class ROVs.
Additionally, we are a leader in offshore oilfield maintenance services,
umbilicals, subsea hardware, and tooling. We also use applied technology
expertise to serve the defense, material handling, aerospace, science, and
renewable energy industries.
Equal Opportunity Employer:
All qualified candidates will receive consideration for all positions without
regard to race, color, age, religion, sex (including pregnancy), sexual
orientation, gender identity, national origin, veteran status, disability,
genetic information, or other non-merit factor.
Oceaneering Aerospace and Defense Technologies (AdTech) delivers solutions that
enable humans to work safely and effectively in harsh environments – from
underwater to the outer reaches of space. Our innovative solutions support the
development and application of practical, cost-effective systems that meet our
customers’ challenges – from routine to extreme. Our experience and expertise
across multiple industries uniquely positions us as a leader in the government,
space, and maritime services markets. Our products and services meet the
rigorous demands of the complex environments in which they operate, delivering
results without compromising safety or reliability.