Job Title: Telecommunications Field Technician
Job Code: 43106
Job Location: Corpus Christi or Houston, TX Areas
Job Schedule: 5/8
Job Description:
Remote field technician for L3Harris (Field Services Division) that resides In Corpus Christi, TX, Houston, TX or some place between, supporting multiple programs/systems for the Federal Aviation Administration (FAA) who can perform installation and maintenance on a variety of Networking and Telecommunication equipment at customer locations. The position requires daily commuting to and from customer remote locations (indoor & outdoor) within your assigned area. Remote field technicians must be able to work independently with little supervision and possess good written/verbale communication skills.
Essential Functions:
- Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others) L3Harris supports the FAA.
- Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers’ remote locations.
- Able to work remotely in a scheduled and on-call capacity to various customer locations within your assigned area.
- Occasionally travelling to remote sites outside your assigned area may be needed from time to time to assist with the FAA customer needs and/or requests.
- Able to read/understand/follow equipment drawings and task orders.
- Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
- Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
- Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
- Be proactive and prepared for assigned tasks prior to dispatching.
- Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer’s needs.
- Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft.
- Work with your supervisor (ASL) to ensure all L3Harris policies/procedures and program specific policies/procedures are followed.
- This position requires the candidate to be able to obtain and maintain an FAA security clearance.
Qualifications:
- Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
- Possess and maintain a valid Driver’s License, and a satisfactory driving record, as conditions of initial (and continued) employment.
Preferred Additional Skills:
- Experience working with fiber, Carrier Ethernet, Multiplexes, DACS, Routers/Switches, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice, and Data applications.
- Experience with cable connectors and replacements including RJ-11, RJ-45, DB-25, V.35, RS-449, BNC and 50 pin Amphenol.
- Working knowledge of power testing (AC and DC).
- Familiar with configuration and operation of the 24VDC & 48 VDC power supplies (rectifier’s & fuse panels), backup power supplies (UPS’s) and site grounding (single & multiple point).
- Experience with logging into network equipment and circuit testing using a variety of different test equipment/laptop.
- Bell Core Standards (Analog 4wire & 2 wire testing) (Digital DSX1/T1 testing) (Digital DSX3/T3 testing) (Digital Serial RS232/RS530 testing) (Carrier Ethernet RFC testing) (IP interface testing)
- Working knowledge and usage of multiple test equipment: Viavi 5800, JDSU HST3000, DataScout, Ameritech AM5XT, Digital Oscilloscope, Halcyon 704A, Anritsu Spectrum Analyzer and other T1/DS3 Test sets.
- Experience with performing Preventive Maintenance and Corrective Maintenance on back-up generators.
- Experience with Microsoft and the components of the MS Office Suite.
- Experience with working remotely with Network Operation Control Centers.
- Experience with interfacing/communication directly with customers.
- Excellent customer service skills.
- Ability to work in high stress and visibility environment.
- Ability to work independently with little oversight.
- Ability to support customer needs after-hours (on-call).
- Experience with working in a Telco central office environment.
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