Join a team committed to advancing patient outcomes through adaptable healthcare solutions.
Skytron isn't just a place to work - it's a place to grow, collaborate, and help improve healthcare outcomes. As a family-owned company, we believe in supporting our people, driving innovation, and creating solutions that truly make a difference.
What We Offer
Comprehensive health benefits (medical, dental, vision) starting on day one
Annual Bonus
Paid vacation, personal days, and holidays
401(k) and profit sharing
Tuition reimbursement
Employee wellness program
A supportive, family-owned work environment
What You'll Do
As a Field Service Technician, you will install, maintain, and repair Skytron sterile processing equipment at customer sites, ensuring reliable performance and outstanding service for our acute care partners. In this role, you will:
Install Skytron sterile processing equipment (sterilizers, ultrasonics, washers, and cart washers) according to manufacturer specifications
Inspect and test malfunctioning sterile processing equipment, using appropriate test and analysis instruments
Disassemble malfunctioning equipment, repairing or replacing defective components and electrical parts
Coordinate with site personnel and external contractors to verify project site readiness for equipment installations, including: facility utility requirements, product delivery, and safe movement of materials to the designated worksite
Maintain regular, timely communications with customers and key stakeholders regarding the status of installation projects, customer issues, and equipment issues
Perform remote service and diagnostics by phone, email, and video conferencing, to resolve external customer equipment issues; initiating escalation where appropriate
Maintain factory certification and proficiency on all servicing product lines
Generate revenue growth by offering solutions aligned with the service portfolio
Complete service-related administrative duties in a thorough and timely manner, including: service work orders, expense reports, preventative maintenance and installation documentation, site and service documentation, and other related paperwork
Travel up to 75 percent of the time
What You'll Bring
We're looking for someone dependable, technically sharp, and comfortable working independently in the field. Success in this role requires strong communication, adaptability, and sound judgment under pressure. The ideal candidate will:
Capably handle required administrative functions
Verify work to ensure accurate results
Follow work instructions, procedures, safety guidelines, and company policies
Meet productivity standards, deadlines, and project schedules
Communicate effectively with various levels of employees and customers, both verbally and in writing
Be internally motivated and work well with minimal supervision
Be flexible in working hours, including mandatory overtime on short notice and/or weekends, as needed
Devise workable solutions or consult with secondary resources to devise solutions
Maintain a good driving record and valid driver's license
Be subject to background checks and credentialing
Qualifications
Have a HS Diploma or equivalent. An Associate's degree in fluid dynamics, electronics, or an equivalent combination of education and experience in an electronics-related field is strongly preferred
Have previous experience and demonstrated success executing projects with defined milestones
Be able to interpret schematics and site drawings, without assistance
Possess a working knowledge of hydraulic and AC/DC electrical systems, functions, and uses
Have previous mechanical, diagnostic, and troubleshooting experience
Understand and apply pneumatic, plumbing, mechanical, and electrical theory to install, diagnose, and repair SPD equipment
Possess 3-5 years of experience working in a sterile processing environment, combined with prior technical work-related experience (Strongly Preferred)
Possess 3-5 years of experience installing and/or repairing HVAC systems (Strongly Preferred)
If you need assistance with the application process or would like to request a paper application, please contact Skytron's Human Resources Department at 800.759.8766.
We are proud to be an equal opportunity employer. Skytron welcomes applicants of all backgrounds and hires based on skills, experience, and qualifications. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other protected characteristic under the law.