Job Summary
Position: Field Sales Coordinator – Restoration & Reconstruction
Territory: Vancouver, Washington; Portland Metro; and Central Oregon
Position Type: Full-Time, W-2
Compensation: Target $130,000 - $180,000 (Salary plus commission)
Position Summary
Sound Construction & Design is seeking a motivated, customer-focused Field Coordinator to help develop residential insurance restoration and reconstruction projects throughout Vancouver, the Portland metropolitan area and Central Oregon. This is a field-based business development and project coordination position.
The Field
Coordinator will work with homeowners following water, fire, mold and other property damage & remidation; conduct initial site assessments; document reconstruction needs; obtain signed Letters of Intent; and help move qualified projects through estimating, insurance approval and construction handoff.
Compensation
Target $130,000 - $180,000 (Salary plus commission)
Full-time schedule averaging approximately 40 hours per week
Significant travel throughout the assigned territory
Uncapped commission potential
Primary Responsibilities
Lead and Client Management
Review incoming referrals from restoration companies, remediation contractors and other business partners.
Contact homeowners promptly and explain Sound Construction & Design’s reconstruction process.
Schedule and conduct initial property inspections.
Maintain consistent follow-up with prospective clients and referral partners.
Build trust with homeowners during what can be a stressful period following property damage.
Track leads, appointments, client communications and next steps in the company’s CRM and project-management systems.
Site Assessments and Documentation
Travel to residential properties throughout the assigned territory.
Evaluate visible reconstruction and build-back needs.
Take accurate field measurements and detailed photographs.
Create Matterport or comparable 3D walkthroughs when required.
Review remediation documentation, photographs, loss information and available insurance scope documents.
Identify the general work required to return the property to its pre-loss condition.
Gather the information needed for the preparation of an insurance-compatible reconstruction estimate.
Identify scope gaps and additional information needed from homeowners, remediation companies, adjusters or other project participants.
Client Conversion
Explain the company’s reconstruction process, estimating services and anticipated next steps.
Present and obtain signed Letters of Intent from qualified homeowners.
Respond to questions concerning reconstruction, estimating and insurance documentation.
Maintain follow-up with homeowners who have not yet selected a reconstruction contractor.
Develop relationships with restoration companies, property professionals and other potential referral partners.
Estimating and Insurance Coordination
Organize field measurements, photographs and scope documentation for the estimating team.
Support the development of reconstruction estimates using Xactimate.
Help identify differences between the proposed reconstruction scope and the insurance-approved scope.
Coordinate requests for supporting documentation and additional project information.
Follow up on outstanding estimate reviews and approvals.
Maintain clear communication among the homeowner, estimating team, insurance representatives and Sound Construction & Design.
Project Handoff
Help move approved projects from estimating and preconstruction into production.
Confirm that signed documents, approved estimates, client information and available insurance documentation are complete.
Communicate important project conditions, client expectations and insurance considerations to the construction team.
Support a smooth transition for the homeowner from initial assessment into reconstruction.
Qualifications
Experience in residential construction, restoration, remodeling, insurance claims, estimating, sales or a related field is preferred.
General understanding of residential construction methods, materials and sequencing.
Ability to take field measurements and produce clear photographic documentation.
Strong customer-service, relationship-building and follow-up skills.
Comfortable discussing contracts, Letters of Intent and project next steps with homeowners.
Experience with Xactimate, Matterport or insurance restoration documentation is strongly preferred.
Ability to work independently while maintaining accurate records and regular communication with the company.
Strong organizational, written and verbal communication skills.
Valid driver’s license, reliable transportation and willingness to travel throughout Vancouver, Portland and Central Oregon.
Ability to use a computer, smartphone, CRM and cloud-based project-management systems.
What Success Looks Like
New referrals are contacted promptly and professionally.
Site assessments are complete, accurate and properly documented.
Qualified homeowners understand the company’s process and receive clear next steps.
Letters of Intent and reconstruction contracts are obtained consistently.
Estimators receive the information needed to prepare accurate estimates without repeated site visits.
Projects move efficiently from referral through insurance approval and construction handoff.
Referral relationships produce a consistent pipeline of qualified reconstruction opportunities.
About Sound Construction & Design
Sound Construction & Design is a women owned construction business, focused on residential construction specializing in insurance restoration and build-back, renovations and related residential construction services. We focus on clear communication, detailed documentation and high-quality project delivery while helping homeowners navigate the reconstruction process following property damage. Sound Construction & Design is an equal-opportunity employer.
Pay: $55,000.00 - $200,000.00 per year
Benefits
Health savings account
Mileage reimbursement
Paid training
Work from home
Work Location: On the road