Position Summary: Support the branches in scheduling installations. They play an
integral role by being the customer's main point of contact for confirming dates
and times whilst maintaining communications with the branch to ensure a smooth
customer experience.
Responsibilities
Schedule and coordinate installation with customers, installers, and sales
representatives.
Maintain work in progress report daily
Maintain and distribute schedules for installers.
Prepare reports, filing, and typing as directed.
Occasionally send work order packets to the Work Order Coordinators
Maintain installers on the schedule board ensuring all installers, notes and
allocations are accurate
Answer customer questions and concerns.
All other miscellaneous responsibilities and other duties as assigned.
Qualifications
1-2 years business experience required.
3-5 years preferred.
High school diploma or equivalent required.
Excellent internal and external professional communication skills
Excellent interpersonal skills required.
Ability to multi-task and/or work with frequent interruptions.
Intermediate Word and Excel skills required
Strong organizational skills
Goal orientated
Detail oriented, self-starter and able to work with minimal supervision.
Typing 40wpm required.
Valid driver's license and a clean driving record required.
Physical Requirements and Working Conditions
Frequent standing, walking, talking, listening, working at a computer and
travel.
Occasional sitting, climbing or balancing, stooping, crouching, kneeling and
crawling.
Occasional lifting/moving up to 15 pounds.
Motor vehicle driving vision and computer usage vision required.
Close, distance, color, depth perception and focusing vision required.
Noise level is usually moderate.
Training is conducted remotely, with no in‑office days required. After training,
the position remains fully remote and does not require on‑site attendance.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest
independently owned security company. We prioritize internal growth for our
employees and offer outstanding promotional opportunities. As a family-owned
company we value work life balance. 15% of our employees have been with Bay
Alarm for 15+ years! Work locally and make a difference in your community at one
of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every
opportunity, providing the expertise, technology, personalized service and
support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and
401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity
and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
Guaranteed 40-Hour Workweek with Overtime Opportunities
Paid Training and a Clearly Defined Career Path (Level System)
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
Vacation, Sick Time, Holidays, Bay Alarm Days
401(k) with a company match
Employee Referral Bonus Program
Flexible Spending Account
Employee Assistance Program (EAP)
Education Reimbursement
Family Scholarship Programs
Employee Resource Groups
Community Service Programs
> Check out this video to get to know more about Bay Alarm!
> [https://www.youtube.com/watch?v=TYG-jYEu2CQ]
Now Hiring for Central Station!
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