Oxford Nanopore Technologies Ltd. is seeking a Field Applications Scientist,
Bioinformatics, to partner closely with our Sales team and customers. You’ll
provide pre- and post-sales technical expertise across our sequencing platforms
and software—helping researchers design experiments, analyze data, and achieve
successful outcomes while strengthening long-term relationships.
This is a field-based role supporting customers across New York and New Jersey.
Candidates should reside within the territory, ideally within reasonable
proximity to the New York City metropolitan area to support frequent customer
engagement and regional travel.
The role requires frequent local customer visits and occasional overnight
travel, up to approximately 40%, and may include technical support for adjacent
territories as business needs require.
What you’ll do
Partner with Sales to deliver high-quality technical consultations across the
sales cycle; provide back-up technical support to adjacent territories. Deliver
technical presentations, seminars, trainings, and on-site engagements at key
accounts and scientific conferences. Guide customers on experimental design,
software usage, analysis workflows, and best practices for ONT technologies.
Manage key customer relationships from a technical perspective to ensure
successful adoption and outcomes. Document and track customer interactions,
inquiries, and actions in the CRM.
Monitor competitive technologies and market trends; share actionable insights
with commercial and product teams.
What you’ll bring
Education: PhD in Life Sciences (or equivalent experience in a commercial,
customer-facing scientific role).
Experience: Prior field applications/technical support experience; hands-on
experimental design and genomic data analysis (e.g., whole-genome and
transcriptome). Long-read sequencing experience is a plus.
Domain knowledge: Strong foundation in genetics, genomics, molecular biology,
cell biology, bioinformatics or related disciplines.
Data & analysis: Background working with large NGS datasets and pipelines
such as genome assembly/annotation, variant calling, structural variants,
transcriptomics, or phylogenetics.
Programming & platforms: Proficiency in one or more of Python, R, Perl;
comfortable in UNIX environments. Experience in cloud computing platforms
such as AWS. Proven experience in high performance compute clusters.
Travel & work style
Field-based role with frequent local customer visits and occasional overnight
travel (up to ~40%)
Compensation/Benefits
The salary for this role is between $97,479 and $121,849. The salary offered
will reflect the skills and experience of the candidate. Certain roles within
ONT are eligible for annual bonus and stock. These awards are allocated based on
individual performance. Employees based in the US have the option to choose
healthcare benefits, participate in the company 401(k) plan and company match,
we also offer short-term and long-term disability coverage, basic life
insurance, and commuter benefits to name a few.
Please note that no terminology in this advert is intended to discriminate on
the grounds of a person's gender, marital status, race, religion, colour, age,
disability or sexual orientation. Every candidate will be assessed only in
accordance with their merits, qualifications and abilities to perform the duties
of the job.
Oxford Nanopore Technologies: Our goal is to bring the widest benefits to
society through enabling the analysis of anything, by anyone, anywhere. The
company has developed a new generation of nanopore-based sensing technology for
faster, information rich, accessible and affordable molecular analysis. The
first application is DNA/RNA sequencing, and the technology is in development
for the analysis of other types of molecules including proteins. The technology
is used to understand and characterise the biology of humans and diseases such
as cancer, plants, animals, bacteria, viruses, and whole environments. With a
thriving culture of ambition and strong innovation goals, Oxford Nanopore is a
UK headquartered company with global operations and customers in more than 125
countries.