OVERVIEW
We are recruiting on behalf of our client for a FCL Export Ocean Freight Coordinator. Our client is a US-based freight forwarder seeking an experienced ocean freight professional to manage full-container-load export shipments from origin through to destination. This role requires hands-on
experience with FCL exports, US shipping regulations, and carrier coordination.
This is a fully remote position supporting a US client and requires alignment with US Eastern Standard Time (EST) business hours. The successful candidate will work independently, managing multiple active shipments while serving as a direct point of contact for customers, carriers, and
overseas agents.
KEY RESPONSIBILITIES
- Manage FCL export shipments end-to-end, from booking through sailing, discharge, and arrival at destination
- Obtain ocean freight quotes, confirm bookings with carriers, and manage sailing schedules, ERDs, and shipping cutoffs
- Arrange container pickups, drayage, and terminal deliveries in coordination with transport providers and exporters
- Prepare shipping instructions, issue and review House and Master Bills of Lading, and complete AES/EEI export filings
- Coordinate export licenses and commodity-specific documentation where applicable
- Track container movements, manage exceptions and delays, and resolve operational issues proactively
- Communicate shipment updates to US customers and international agents, and process shipment invoicing through the TMS
REQUIREMENTS
- Matric (Grade 12) as a minimum; a National Diploma or relevant NQF Level 6 qualification in Logistics, Supply Chain, or a related field is advantageous
- Minimum 3 years of ocean freight operations experience at a freight forwarder or NVOCC, with proven hands-on FCL export experience
- Strong working knowledge of ocean freight documentation, including Bills of Lading, Incoterms, and export compliance requirements
- Experience using ocean carrier portals such as Maersk, MSC, CMA CGM, or Hapag-Lloyd
- Proficiency with a freight forwarding or Transportation Management System (TMS)
- Comfortable communicating professionally and directly with international clients, carriers, and logistics partners in a remote environment
PREFERRED EXPERIENCE
- Prior experience handling US ocean freight exports, including AES/EEI filings and US export regulations
- Experience coordinating with US-based manufacturers, drayage providers, and port terminals
- Exposure to ocean freight pricing and rate negotiations with carriers
- Hazardous cargo experience in line with IMDG regulations
KEY COMPETENCIES
- Strong communication skills
- High attention to detail
- Strong organizational skills
- Ability to work independently
- Professionalism and reliability
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