FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.
We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.
Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
What to expect on your journey with us:
- A solid and innovative company with a strong market presence
- A dynamic, diverse, and multicultural work environment
- Leaders with deep market knowledge and strategic vision
- Continuous learning and development
This role owns the technical administration, governance, and lifecycle tooling for AI agents and assistants across the enterprise's three AI ecosystems: Microsoft Power Platform/Copilot Studio, the broader Microsoft 365 Copilot suite, and Anthropic Claude. The engineer builds and maintains the guardrails — data loss prevention (DLP) policies, environment strategy, identity and access controls, usage governance, and agent inventory — that let business teams build and use AI safely, and partners with security, identity, and compliance teams where governance crosses platform boundaries.
Responsibilities
- Power Platform & Copilot Studio
- Administer PPAC: environment strategy, managed environments, tenant inventory, capacity/licensing, and usage monitoring in the Power Platform Admin Center.
- Manage DLP policies: design, implement, and maintain data loss prevention policies for Power Platform and Copilot Studio agents, including connector classification and action-level control.
- Govern Agent 365 registrations: register and govern agents in Microsoft Agent 365, maintaining the agent registry, assigning ownership, and triaging agents flagged with security risk via Defender, Entra, and Purview signals.
- Microsoft 365 Copilot Ecosystem
- Administer Microsoft 365 Copilot: manage deployment across Word, Excel, Teams, Outlook, and other apps, including enterprise data protection settings.
- Govern Copilot Chat and Agent Builder: manage the no-code declarative agent experience, including knowledge sources and consumption billing available to makers.
- Enable and govern Copilot Cowork: administer Microsoft's agentic execution layer for long-running, multi-step tasks, including Copilot Credit billing and its use of Anthropic Claude models as a subprocessor.
- Administer GitHub Copilot: manage organization-level policy configuration, seat management, and content-exclusion policies for engineering teams.
- Evaluate and govern Microsoft Scout: assess Microsoft's always-on “Autopilot” personal agent, including its policy-conformance and approval controls, as it becomes available tenant-wide.
- Anthropic Claude
- Administer Claude Console and Claude for Enterprise: manage workspace(s), seat management, workspace/role structure, and org-wide feature settings.
- Manage API governance: oversee API key issuance, rate limits, and spend controls; monitor usage and cost analytics across teams and use cases.
- Configure identity management: set up SSO, SCIM provisioning, and JIT access in partnership with the identity team.
- Own security and compliance settings: manage data retention configuration, audit log review, and (where applicable) zero data retention, CMEK, or HIPAA-ready configurations.
- Manage Connectors and MCP integrations: support enterprise rollout and governance of Claude Code and Claude Cowork.
- Cross-Platform Responsibilities
- Maintain a consolidated view of agent/assistant inventory, ownership, and risk across Power Platform, M365 Copilot, and Claude for leadership reporting.
- Feed data from all three ecosystems into the organization's Agent SDLC framework (POC, UAT, Pilot, Production) so every platform is governed under one lifecycle model.
- Produce documentation, runbooks, and stakeholder communications on policy changes, incidents, and platform updates.
Requirements
- 3+ years administering Microsoft Power Platform (Power Apps, Power Automate, Dataverse) in an enterprise environment.
- Hands-on experience with Copilot Studio and/or Microsoft 365 Copilot administration, including DLP/data policy configuration.
- Experience administering a SaaS AI platform (Claude, OpenAI Enterprise, or similar) — workspace/org setup, SSO/SCIM, usage and spend governance.
- Working knowledge of PowerShell and REST APIs for admin automation.
- Understanding of identity concepts (conditional access, SSO, service/agent identities) across Microsoft Entra and third-party identity providers.
Nice to Have
- Familiarity with Microsoft Agent 365 and the newer Microsoft Scout Autopilot agent model.
- Experience governing Copilot Cowork, including its usage-based billing and multi-model (Claude subprocessor) architecture.
- Direct experience with Claude Console, Claude API, and enterprise data controls.
- Experience administering GitHub Copilot for engineering organizations.
- Background in AI governance frameworks or SDLC-style lifecycle models spanning multiple AI vendors.
- Microsoft certifications (PL-600, SC-300) and/or Anthropic partner/enterprise training.
Benefits
This position comes with competitive compensation and benefits package:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Dynamic and inclusive work culture within a globally renowned group
- Private Health and Dental Insurance
- Pension Plan
- Meals tickets
- Life Insurance
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