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About skillspath
Welcome to skillspath, a leading nonprofit organization dedicated to advancing the hospitality and culinary arts sector across the United States. With a mission to empower individuals, educators, and industry partners, skillspath operates a portfolio of high‑impact programs that provide scholarships, workforce development, military transition support, apprenticeship training, and reentry services for youth and justice‑involved populations. Our work is funded through a combination of federal grants, private foundations, and corporate sponsorships, allowing us to deliver innovative solutions that shape the future of hospitality education and employment.
At skillspath, we believe that data is the backbone of effective program delivery. Accurate, timely, and high‑quality data enables us to measure impact, secure continued funding, and refine our strategies to better serve our stakeholders. That’s why we’re looking for a dedicated Program Coordinator who can take ownership of our data entry and quality control processes across all five core programs.
Why This Role Matters
As a Program Coordinator, you will be the linchpin that connects program teams, federal partners, and external stakeholders through meticulous data management. Your work will directly influence grant reporting, compliance, and the overall success of skillspath’s mission. By ensuring data integrity, you’ll help us maintain the trust of our funders, improve program outcomes, and create a culture of continuous improvement.
Key Responsibilities
- Data Collection & Management (90% of your time)
- Collect, verify, and enter participant and program data across all skillspath initiatives, including scholarships, apprenticeships, military transition, workforce entry, and reentry programs.
- Maintain and update multiple databases such as CaseMGR, Salesforce, the Department of Labor’s Grantees Performance Management System (GPMS), and the RAPIDS API for apprentice data.
- Perform rigorous quality control checks, cross‑referencing data between systems to ensure consistency and accuracy.
- Generate and validate quarterly and annual reports for federal grant compliance, including DOL reporting and GPMS submissions.
- Collaborate with program managers to resolve data discrepancies, remediate errors, and implement corrective actions.
- Grant & Contract Support
- Assist in the preparation of grant applications, award documentation, and invoice uploads to DocuPeak.
- Track grant deliverables, deadlines, and reporting requirements to ensure timely compliance.
- Coordinate with finance and legal teams to reconcile grant expenditures and maintain audit‑ready documentation.
- Process Improvement & Automation
- Identify bottlenecks in data workflows and propose solutions, including automation scripts or database enhancements.
- Document standard operating procedures for data entry, quality checks, and reporting.
- Train and support program staff on new data tools and best practices.
- Stakeholder Collaboration
- Serve as the primary point of contact for internal teams (Program, Finance, IT) and external partners (schools, employers, subcontractors).
- Facilitate regular status meetings, share data insights, and provide actionable feedback to program leaders.
- Maintain strong relationships with federal agencies, ensuring clear communication and adherence to reporting guidelines.
- Ad Hoc Projects & Continuous Learning
- Support special projects such as pilot studies, data analytics initiatives, or system migrations.
- Stay current with emerging data management tools, industry standards, and regulatory changes.
Essential Qualifications
- Minimum of 3 years of experience in data entry, database management, or a related administrative role.
- Proficiency in Microsoft Excel (advanced formulas, pivot tables, macros) and the Microsoft Office Suite (Word, PowerPoint, Teams).
- Hands‑on experience with at least two distinct data systems (e.g., Salesforce, GPMS, CaseMGR).
- Strong analytical mindset with meticulous attention to detail and a commitment to data accuracy.
- Excellent written and verbal communication skills, capable of translating complex data into clear reports.
- Ability to manage multiple priorities in a fast‑paced environment while maintaining high quality standards.
- Demonstrated integrity, professionalism, and a collaborative approach to cross‑functional teamwork.
Preferred Qualifications
- Experience working within the nonprofit sector, particularly in education, workforce development, or hospitality.
- Familiarity with federal grant reporting requirements and compliance standards.
- Knowledge of the restaurant and hospitality industry, including workforce trends and regulatory frameworks.
- Background in data analytics or experience with data visualization tools (Power BI, Tableau).
- Previous exposure to API integrations or data automation projects.
Core Competencies & Skills
- Data Integrity Champion – unwavering commitment to accuracy and completeness.
- Process Optimizer – proactive in identifying inefficiencies and implementing streamlined workflows.
- Tech Savvy – quick to learn new software, comfortable with troubleshooting, and adept at leveraging technology to solve problems.
- Stakeholder Oriented – builds trustful relationships with internal teams and external partners.
- Adaptable & Resilient – thrives under changing priorities and tight deadlines.
- Team Player – collaborates effectively across departments, fostering a culture of shared success.
Career Growth & Learning Opportunities
At skillspath, we invest in our people. As a Program Coordinator, you’ll have access to:
- Professional development courses in data analytics, grant management, and hospitality industry trends.
- Mentorship from senior program leaders and data specialists.
- Opportunities to lead cross‑functional projects, expanding your skill set beyond data entry.
- Potential career pathways into Program Management, Grant Administration, or Data Analytics roles.
Work Environment & Culture
Our Washington, DC office is a collaborative hub where creativity, curiosity, and impact converge. We value:
- Inclusive teamwork that respects diverse perspectives.
- Work‑life balance, with flexible scheduling and remote work options.
- A culture of transparency, where data insights drive decision‑making.
- Community engagement initiatives that allow staff to give back to the hospitality sector.
Compensation & Benefits
While specific figures vary based on experience, skillspath offers a competitive salary range aligned with industry standards for data‑centric roles in the nonprofit sector. In addition, we provide:
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with employer match.
- Paid time off, holidays, and a generous parental leave policy.
- Professional development stipend and tuition reimbursement.
- Employee wellness programs, including gym memberships and mental health resources.
- Annual team retreats and social events to foster camaraderie.
How to Apply
Ready to make a tangible difference in the hospitality industry through data excellence? Submit your resume and a cover letter detailing your relevant experience and why you’re excited about this role at skillspath. We’re eager to hear how your skills align with our mission and how you can contribute to our data‑driven culture.
Join skillspath today and help shape the future of hospitality education and workforce development!
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