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About workpinnacle
workpinnacle is a leading provider of integrated pharmacy solutions, delivering high‑quality medication services across the United States. With a commitment to innovation, patient safety, and operational excellence, we empower our teams to thrive in a fast‑moving industry that blends technology, care, and community. Whether you’re working from our state‑of‑the‑art Dallas hub or from the comfort of your own home, you’ll be part of a culture that values collaboration, continuous learning, and a shared mission to improve health outcomes for every patient we serve.
Position Overview
As an Experienced Data Entry Pharmacy Technician at workpinnacle, you will play a pivotal role in ensuring that prescriptions are entered accurately, processed efficiently, and dispensed safely. This role blends meticulous data management with hands‑on pharmacy operations, and offers the flexibility of remote work after initial training. You’ll support our pharmacists, collaborate with medical staff, and contribute to a seamless medication delivery experience for patients and long‑term care residents alike.
Key Responsibilities
- Enter prescription and physician order data into workpinnacle’s pharmacy information system with precision and speed, eliminating errors before dispensing.
- Perform medication reconstitution and compounding as required, following aseptic techniques and state regulations.
- Triage incoming faxed prescriptions, ensuring timely processing and accurate documentation.
- Maintain comprehensive notes in the computer system and apply correct cycle‑fill coding for all orders.
- Calculate and verify dosages, confirming that each prescription meets the prescribed therapeutic intent.
- Provide courteous, patient‑centered communication on the phone, routing calls to the appropriate team member to deliver top‑level service.
- Ensure all assigned prescriptions are completed within the regular shift, coordinating with doctors’ offices for refills and follow‑ups.
- Develop proficiency in workpinnacle’s document imaging, legacy pharmacy computer OS, and automated dispensing systems.
- Assist with filing completed orders, packaging medications, and profiling orders for medical records as needed.
- Manage cycle medication orders, maintaining accurate records for renewals and new cycle requests.
- Support inventory management, including counts, replenishment, and reconciliation of medication supplies.
- Operate all relevant computer hardware and software, including POS, digital imaging, and Microsoft Office applications.
- Coordinate medication delivery schedules, ensuring timely and accurate distribution to patients and long‑term care facilities.
- Participate in training new technicians and student externs, fostering a culture of knowledge sharing and skill development.
- Assist in auditing patient records, contributing to continuous quality improvement initiatives.
- Promote teamwork through open communication, collaboration, and a shared focus on workpinnacle’s goals.
- Uphold patient and resident safety standards, adhering to HIPAA and all regulatory requirements.
- Perform additional duties as assigned by the supervising pharmacist or pharmacy manager.
Essential Qualifications
- High school diploma or equivalent.
- Current state registration as a pharmacy technician in good standing.
- Pharmacy technician certification (e.g., PTCB, NPhT).
- ACPE IV Certification.
- Experience in data entry within a pharmacy setting.
- Strong knowledge of drug terminology, abbreviations, and pharmaceutical calculations.
- Understanding of measurement systems, drug use, and aseptic techniques.
- Excellent attention to detail and time‑management skills.
- Intermediate computer proficiency, with the ability to adapt to evolving technologies.
- Self‑motivated, independent worker who thrives in a team environment.
- Effective interpersonal skills for interacting with co‑workers, medical staff, and patients.
- Fluent in reading, writing, and speaking English.
Preferred Qualifications
- Experience with Framework and Docu‑Track pharmacy systems.
- Long‑term care pharmacy experience.
- Evening and overnight shift availability.
- Prior exposure to automated dispensing systems and POS integration.
- Demonstrated competency in sterile compounding and media fill challenges.
Skills & Competencies
- Data Accuracy & Integrity – meticulous entry and verification of prescription data.
- Pharmaceutical Knowledge – deep understanding of drug classes, interactions, and dosage calculations.
- Regulatory Compliance – adherence to state and federal pharmacy laws, HIPAA, and workpinnacle policies.
- Technical Proficiency – adeptness with pharmacy software, imaging tools, and Microsoft Office.
- Communication – clear, compassionate, and professional interaction with patients and healthcare providers.
- Problem‑Solving – ability to troubleshoot discrepancies and resolve issues swiftly.
- Team Collaboration – fostering a supportive environment that drives collective success.
- Adaptability – quick learning of new systems and processes.
- Time Management – prioritizing tasks to meet cycle medication deadlines.
Career Growth & Learning Opportunities
At workpinnacle, your career trajectory is supported by a robust learning ecosystem. You’ll have access to:
- Ongoing in‑service training and continuing education programs to maintain certifications.
- Mentorship from seasoned pharmacists and senior technicians.
- Cross‑functional projects that expose you to inventory management, quality improvement, and technology integration.
- Clear advancement pathways to roles such as Pharmacy Technician Supervisor, Clinical Pharmacy Specialist, or Pharmacy Operations Manager.
- Opportunities to contribute to workpinnacle’s innovation initiatives, such as developing new data‑capture workflows or enhancing patient safety protocols.
Work Environment & Culture
workpinnacle champions a culture of respect, inclusion, and continuous improvement. You’ll experience:
- Flexible scheduling, including remote work after initial training.
- A supportive team that values open communication and mutual respect.
- A commitment to patient safety and quality care that permeates every process.
- Regular team huddles and feedback loops to keep everyone aligned and motivated.
- Recognition programs that celebrate individual and team achievements.
Compensation & Benefits
While specific figures vary by location and experience, workpinnacle offers a competitive salary package that includes:
- Base pay commensurate with industry standards and your level of experience.
- Performance‑based bonuses and incentive programs.
- Comprehensive health, dental, and vision insurance.
- Flexible spending accounts and wellness programs.
- Paid time off, holidays, and a generous sick leave policy.
- Retirement savings plan with company match.
- Professional development stipend and tuition reimbursement for relevant courses.
- Employee assistance programs and mental health resources.
How to Apply
Ready to join a forward‑thinking pharmacy team that values precision, compassion, and growth? Click the link below to submit your application and take the next step in your career with workpinnacle.
Why workpinnacle?
workpinnacle is more than a pharmacy; it’s a community of dedicated professionals who transform medication delivery through technology and teamwork. As a Data Entry Pharmacy Technician, you’ll be at the heart of this transformation, ensuring that every prescription is handled with the utmost accuracy and care. If you’re passionate about patient safety, eager to grow your technical skills, and ready to make a tangible impact, workpinnacle welcomes you to apply today.
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