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About brighthush
At brighthush, we are pioneers in the media analytics arena, turning raw audience data into actionable insights that shape the future of advertising, entertainment, and digital content. Our global footprint spans continents, and our teams are united by a shared passion for precision, innovation, and impact. Whether you’re crunching numbers, interpreting listening patterns, or ensuring data integrity, you’ll be part of a culture that rewards curiosity, celebrates collaboration, and empowers every employee to drive meaningful change.
Why Join brighthush?
Working at brighthush means stepping into a fast‑moving, data‑centric environment where your contributions directly influence how brands connect with audiences worldwide. We champion continuous learning, offer mentorship from industry veterans, and provide a flexible, remote‑first workplace that balances productivity with personal well‑being. If you thrive on detail, enjoy problem‑solving, and want to be part of a team that sets the standard for media measurement, brighthush is the place for you.
Key Responsibilities
- Audio Diary Review: Examine 7‑day audio listening diaries submitted by respondents, ensuring each entry is accurate, complete, and compliant with our rigorous quality standards.
- Issue Escalation & Resolution: Act as the subject‑matter expert for diaries flagged by automated systems or data entry personnel. Resolve ambiguities, anomalies, and data inconsistencies through meticulous analysis.
- Time‑Based Data Management: Determine AM/PM assignments, calculate listening durations, and adjust timestamps for special circumstances such as time‑zone differences or incomplete entries.
- Content Interpretation: Read and interpret diary keeper comments, decipher intent, and apply appropriate modifications to entries, including handling illegible or partially legible data.
- Standardization & Grouping: Apply set criteria to standardize entries, group similar items, and combine duplicate records to maintain data integrity.
- Rule Compliance: Understand, interpret, and follow a complex set of business rules and procedures that govern data entry and quality assurance.
- Workload Management: Prioritize tasks, manage assigned workload, and adapt to reprioritization as project demands shift.
- Quality & Productivity Targets: Consistently meet or exceed established quality metrics and productivity benchmarks.
- Production Workflow Mastery: Familiarize yourself with the end‑to‑end production pipeline, ensuring timely delivery of processed diaries to downstream teams.
- Special Projects: Collaborate on ad‑hoc initiatives to address critical operational needs or client‑specific concerns.
Essential Qualifications
- High School diploma or GED equivalency (Associate’s or Bachelor’s degree preferred).
- 1–2 years of experience in a production, data entry, or related environment.
- Demonstrated analytical, research, and decision‑making capabilities.
- Excellent written and verbal communication skills in English.
- Strong reading comprehension for complex documented procedures.
- Proficient computer and typing skills with a focus on data entry accuracy.
- Exceptional organizational skills and the ability to prioritize tasks effectively.
- Track record of maintaining high accuracy and following explicit instructions.
- Ability to thrive in a fast‑paced production environment and meet tight deadlines.
- Bilingual fluency in English and Spanish is a plus.
- Reliable high‑speed internet connection and a quiet, dedicated workspace for remote work.
Preferred Qualifications
- Experience with audio data or media measurement tools.
- Familiarity with data quality frameworks and best practices.
- Knowledge of time‑zone conversions and radio dayparting concepts.
- Previous exposure to escalation processes and issue resolution workflows.
- Proficiency in additional languages or regional dialects.
Skills & Competencies
- Attention to detail and a meticulous eye for data integrity.
- Strong analytical mindset with the ability to interpret complex information.
- Excellent problem‑solving skills and a proactive approach to identifying and resolving issues.
- Effective communication skills, both written and verbal, to collaborate across teams.
- Time management and the ability to juggle multiple priorities.
- Adaptability to changing processes, tools, and business requirements.
- Team‑player attitude with a willingness to support colleagues and share knowledge.
Career Growth & Learning Opportunities
At brighthush, we believe in nurturing talent from the ground up. As a Data Entry Coordinator II, you’ll have the chance to:
- Progress to senior data quality roles or transition into analytics, data science, or product management.
- Participate in cross‑functional projects that expose you to new technologies and business domains.
- Access a robust learning platform featuring courses on data analytics, media trends, and advanced Excel techniques.
- Receive mentorship from seasoned professionals who guide your career trajectory.
- Earn certifications in data quality, project management, or industry‑specific tools.
Work Environment & Culture
brighthush offers a remote‑first culture that values flexibility, autonomy, and work‑life balance. Our teams collaborate through modern communication tools, fostering a sense of community even across time zones. We celebrate diversity, encourage innovation, and reward initiative. Whether you’re a seasoned professional or a recent graduate, you’ll find a supportive environment where your ideas are heard and your growth is prioritized.
Compensation, Perks & Benefits
While specific figures vary by role and location, brighthush provides a competitive salary package that reflects your experience and contributions. In addition to base pay, you’ll enjoy:
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and flexible holiday scheduling.
- Professional development stipend and access to industry conferences.
- Employee wellness programs, including virtual fitness classes and mental health resources.
- Equity or stock‑option opportunities for eligible employees.
- Remote work stipend to support home‑office setup.
How to Apply
Ready to bring your data‑driven mindset to brighthush? Click the link below to submit your application and join a team that’s redefining media measurement worldwide.
Join brighthush – Where Data Meets Impact
At brighthush, every line of data you process helps brands connect with audiences, informs strategic decisions, and drives measurable results. If you’re passionate about precision, eager to solve complex problems, and ready to grow in a dynamic, remote‑friendly environment, we want to hear from you. Apply today and become part of a team that turns data into insight, insight into action, and action into lasting impact.
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