Our client, a leading financial software company with amazing culture, is hiring for a contract Program Administrator to join their customer engagement team. This is a fully remote position working PST hours.
In this role you'll become the operational backbone of a high-visibility program that connects executives, customers, and cross-functional teams, keeping every schedule, artifact, and data point running smoothly so leadership can focus on strategy instead of logistics. This isn't an entry-level support role; it's built for someone who has operated inside a fast-moving enterprise environment, knows how to manage up to executives, and builds process instead of waiting for it.
This exciting opportunity begins as a W2 contract position, working fully remote with standard core-hours to support multi-time zone scheduling coordination. The role reports directly into program leadership and offers exposure to executive-level stakeholders and cross-industry customer relationships from day one.
Contract Duration: 12 Months to Start, Likely to Extend Based on Performance
Responsibilities
• Own the day-to-day operations of the program, keeping customer engagements, internal workflows, and deliverables accurate and on schedule
• Manage the full lifecycle of program artifacts, including customer profiles, lookbooks, agendas, and meeting decks, building scalable systems as the program grows
• Prepare briefing materials for executive-facing meetings, anticipating what leaders need and packaging it so it's ready to use without back-and-forth
• Coordinate complex, multi-party, multi-time zone calendars across customers, executives, and internal stakeholders, prioritizing and pushing back when conflicts arise
• Maintain the CRM and customer status tracking system, catching data quality issues before they become a problem for someone else
• Track outcomes across the customer engagement lifecycle and maintain documentation for a seamless internal and external experience
• Support recurring program reporting, metrics, and dashboards that give leadership visibility into program health
• Identify opportunities to streamline workflows and improve operational efficiency through automation, documentation, and best practices
Skills & Experience
• Bachelor's degree in Business, Finance, Marketing, or a related field
• 10+ years of experience in program coordination, executive support, or CRM/operations within an enterprise tech environment
• Fluent in CRM platforms and quick to pick up new tools - Salesforce experience is a huge plus
• Strong grasp of how enterprise organizations operate, including pace, politics, and the difference between urgent and important
• Self-starter who builds process proactively rather than waiting for instructions
• Detail-oriented with a strong ownership mentality, able to self-manage task lists, flag blockers, and close loops independently
• Comfortable working directly with executives and external customers who are themselves executives
• Excellent written and verbal communication skills
• Proven calendar and scheduling management across time zones and competing stakeholder needs
• Sound judgment for triaging and escalating issues appropriately
• Experience running or supporting a recurring reporting or metrics cycle with minimal oversight
• Strong knowledge/experience with Google Workspace (Drive, Docs, Sheets) and Slack since these will be used daily - knowing how to automate workflows in Slack and other tools would be a huge benefit
• Working knowledge of AI tools, including auditing and cleaning AI-generated content, is a huge plus since this group uses AI tools to transcribe recordings and automate some documentation
• PMP certification is a bonus but not required
You will receive the following benefits:
• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance
• Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.