Business:
- Ophthalmology practice in Riverside, CA
- Riverside Addiction Specialists
- Ownership/landlord role for the two‑story medical office building
1. Administrative & Executive Support
-
Executive/personal assistant work:
- Screening, organizing, and answering straightforward emails
- Managing his calendar and potentially booking travel
- Handling “day‑to‑day mundane tasks” so he can focus on clinical work
- General clerical/virtual assistant tasks:
- Anything administrative that doesn’t require in‑person presence
2. Financial & Billing Support
-
Bookkeeping / QuickBooks work:
- Managing payables, bills, and collections
- Supporting with insurance billing-related admin (claims, denials, down‑coding issues), even though this wasn’t the main reason for the call, it’s part of his overall strain
-
Security‑conscious financial workflows:
- Setting up access so the SP cannot redirect or finagle payments (sensitive because of prior embezzlement)
- Working within limited permissions in financial systems
3. Practice Operations & Systems
- Helping with emails and contracts with insurers
- Assisting with collections and payables
- Supporting marketing for the practice and possibly the addiction clinic
- Generally streamlining workflows across:
- Ophthalmology practice
- Riverside Addiction Specialists
- Building/landlord responsibilities
4. Specialized Medical Software Support (Non‑clinical)
- Learning and using Veracity (Zeiss) and related ophthalmic systems:
- Veracity (for cataract surgery lens constant/nomogram optimization)
- Zeiss IOLMaster and OR microscope integrations
- Role is non‑clinical:
- Crunching numbers, entering data, running reports
- No medical decision‑making or clinical judgment
5. Flexibility & Breadth of Role
- A full‑time (40 hrs/week) assistant whose time can be shifted between:
- Practice admin
- Financial tasks
- Marketing
- Email and general executive support
- Personal tasks (if he runs out of business tasks)
- Someone who is:
- Able to learn niche software and workflows quickly
- Comfortable with ongoing training and adjustment based on his preferences
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