Let’s be unstoppable together!
Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com.
What Will You Be Doing?
Partner with the Head of Liquid AI and leadership team to provide executive support, operational coordination, and organizational support across one of Circana's fastest-growing teams.
This role combines executive support responsibilities with program and operational coordination, helping improve visibility, collaboration, and execution across the organization. The successful candidate will support leadership by coordinating key activities, maintaining operational processes, driving follow-up on priorities, and helping the organization scale effectively.
Job Responsibilities
Executive Support & Leadership Coordination
- Provide high-level administrative support to the Head of Liquid AI and leadership team.
- Manage complex calendars, meeting scheduling, travel arrangements, expenses, and executive communications.
- Coordinate leadership meetings, team events, off-sites, and cross-functional working sessions.
- Build strong relationships with senior leaders, stakeholders, and business partners.
- Maintain professionalism, discretion, and confidentiality in all interactions.
Operational Coordination & Organizational Effectiveness
- Coordinate team operating rhythms, meeting cadences, governance activities, and communication processes.
- Facilitate leadership meetings by documenting decisions, tracking action items, and monitoring follow-through.
- Maintain visibility into key priorities, deliverables, dependencies, and commitments across teams.
- Partner with stakeholders across Product, Technology, Client Success, Sales, Marketing, Legal, and other functions to support cross-functional initiatives.
- Support onboarding activities by maintaining onboarding materials, training plans, and documentation.
- Identify opportunities to improve processes, communication, and coordination across the organization.
- Serve as a central point of coordination for leadership initiatives and team activities.
Program Support & Execution
- Coordinate cross-functional projects and initiatives involving multiple stakeholders.
- Maintain project trackers, status reports, action logs, decision records, and team documentation.
- Monitor project timelines and follow up on deliverables to support successful execution.
- Support collaboration between teams by helping identify dependencies, risks, and potential roadblocks.
- Assist with operational activities related to team growth, onboarding, communications, and organizational planning.
Process & Documentation Management
- Develop and maintain process documentation, team resources, operating procedures, and knowledge repositories.
- Maintain records of key decisions, approvals, and organizational communications.
- Support management of SharePoint sites, distribution lists, team calendars, and collaboration tools.
- Help standardize documentation and communication practices across the organization.
- Recommend process improvements that increase efficiency and effectiveness.
Requirements
- 5+ years of experience supporting senior executives, leadership teams, or business functions.
- Experience coordinating projects, programs, or cross-functional initiatives.
- Strong organizational, communication, and documentation skills.
- Demonstrated ability to manage multiple priorities and drive follow-through in a fast-paced environment.
- Experience supporting stakeholders across multiple functions and levels of an organization.
- Strong executive presence, judgment, professionalism, and discretion.
- Ability to influence and coordinate activities without direct authority.
- High proficiency with Microsoft Office, Teams, SharePoint, and related collaboration tools.
- Experience creating and maintaining process documentation, trackers, and operational workflows.
- Flexibility to support global stakeholders as business needs require.
Preferred Qualifications
- Experience supporting leaders within technology, AI, analytics, consulting, or high-growth organizations.
- Experience in executive support, program coordination, project support, business operations, or PMO environments.
- Experience with Concur, DocuSign, Adobe, SharePoint, and workflow management tools.
- Experience working with geographically distributed and global teams.
Circana Behaviors
Beyond technical skills, experience, and role-specific attributes, these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work:
- Stay Curious: Being hungry to learn and grow, always asking the big questions
- Seek Clarity: Embracing complexity to create clarity and inspire action
- Own the Outcome: Being accountable for decisions and taking ownership of our choices
- Center on the Client: Relentlessly adding value for our customers
- Be a Challenger: Never complacent, always striving for continuous improvement
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
- Commit to each other: Contributing to making Circana a great place to work for everyone
Location: This is a remote U.S. position, with a preference for candidates located in the Eastern or Central time zones.
The range below reflects the range of possible compensation for this role at the time of posting. Circana may ultimately pay more or less than the posted range, which may be modified in the future. An employee’s position within the range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, shift, travel requirements, and business or organizational needs. The hourly pay range for this role is $43.00 to $52.00 USD per hour.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.
You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.
This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.
#LI-JP1
5+ years supporting senior executives; project coordination experience; strong organizational and communication skills; high proficiency with Microsoft Office, Teams, SharePoint; flexibility for global stakeholders.
Key Responsibilities
- providing executive support
- coordinating operations
- managing projects
Skills & Tools
Microsoft Office, Microsoft Teams, Microsoft SharePoint, Concur, DocuSign, Adobe
Job Details
- Category: Business Operations
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 89,440 – 108,160 / year
- Languages: English
Benefits
- Generous paid time off
- Retirement plan
About Circana
A leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. — Industry: Information Technology