Position: Executive Assistant w/ Lead Generation Experience
Number of hours: 20 hours/week
Schedule: Flexible hours, Singapore Time Zone
Tasks required:
Manage emails and phone calls assigned by the client
Schedule and host virtual meetings; record the minutes, if necessary
Manage travel logistics such as transportations and accommodations
Maintain clients database and calendars
Perform market research, if necessary
Create presentations and reports, as assigned
Help in basic project management and coordination
Answer incoming calls from customers with inquiries
Attract potential customers by answering product and service questions and suggesting information about other products and services
Resolve product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
Generate and source out leads through LinkedIn and other channels
Schedule lead appointments as well as follow up and/or confirm appointments using different communication channels (email, chat, calls.)
Contact new leads, referrals, etc. using different channels of communication (email, chat, calls.)
Knows how to do lead prospecting and follow the companys buyer persona
Basic social media management including, but not limited to, social media posting, digital marketing management
Other ad hoc tasks that would be assigned
Requirements:
Significant executive support experience, including supporting C-level executives
Proven work experience as a Virtual Assistant or relevant role
Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.)
Experience with word-processing software and spreadsheets (e.g. MS Office)
Knowledge of online calendars and scheduling (e.g. Google Calendar)
Excellent phone, email and instant messaging communication skills
Ability to call, connect, and interact with potential customers
Knows how to craft responses and do meaningful conversations with a pleasing personality
Very particular on the process of sourcing out leads and what tools to use
Knows how to source out leads for the companys industry
Strong verbal and written communication skills in English
Exceptional organizational skills and impeccable attention to detail
Ability to complete a high volume of tasks and projects with little or no guidance
Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
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