JOB DESCRIPTION
Job Summary
Provides high-level administrative support to designated health plan president
or functional business leader. Serves as a liaison to senior leadership,
coordinates executive outreach and internal/external relations, and supports
administration of various programs, projects and assignments aligned with health
plan/functional processes and services. Facilitates general administrative
support including routine document preparation and correspondence,
calendar/meeting scheduling, travel and event arrangements, expense reporting,
supply management, and other administrative needs. Maintains confidentiality
related to high-level business strategy, systems, and operations.
Essential Job Duties
• Manages plan president/functional leader/senior leadership calendars,
schedules meetings, and prioritizes urgent requests; anticipates leadership
needs and proactively seeks opportunities to maximize time/priorities of
executive leadership.
• Represents as the primary point of contact between the plan president or
functional leader, board of directors, senior leadership, and external
stakeholders (regulators, providers, vendors, community partners, etc.).
• Collaborates with senior leadership to keep the plan president/function
leadership/senior leadership apprised of pertinent information such as
schedules/issues, and tracks needs, priorities, and follow-up items.
• Drafts, edits, and proofreads confidential correspondence, presentations and
reports.
• Collaborates with senior leaders to collect and assemble information for
presentations, projects and strategic planning.
• Oversees board of director meeting preparations including scheduling, agendas,
documentation, etc. as applicable.
• Arranges detailed travel itineraries and coordinates meeting and event
logistics, including preparing agendas, facilitating meeting room/technology
set-up, taking minutes, coordinating catering/vendors, etc.
• Reconciles senior leadership corporate credit card statements.
• May support the design and development of program components, coordination of
work, program/project metric tracking, and ongoing process improvements across
third-party vendors/internal staff to execute against health plan/functional
program requirements.
• May conduct training, prepare budgeting, facilitate project scheduling, and
generate reporting.
• May conduct research, coordinate compilation of data, and analyze data to
prepare standard and ad hoc reports, spreadsheets, charts, and graphs.
• Serves as recording secretary for committee(s); schedules meetings,
distributes materials, records and transcribes meeting minutes.
• Represents as the administrative representative for the health plan/functional
senior leadership team; interacts effectively and professionally with diverse
populations, including high-level internal/external stakeholders.
• Researches, prioritizes, and follows up on issues and concerns, including
those of a sensitive or confidential nature.
• Maintains confidentiality of all personal and proprietary information,
including knowledge of appropriate course(s) of action, referral, and/or
response.
• Pre-screens/responds to leadership emails as requested.
• Manages all administrative functions and day-to-day administrative operations
of the senior leadership team including correspondence, routine document
preparation, file management, office supply ordering, etc.
• Maintains organizational charts and contact databases.
• Assists with special projects, and researches/follows up on action items to
ensure deadlines are met.
Required Qualifications
• At least 4 years of progressive administrative support experience, or
equivalent combination of relevant education and experience.
• Previous experience managing leadership/executive calendars/scheduling
meetings.
• Strong organizational, time-management, and proofreading skills, and excellent
attention to detail.
• High level of professionalism, discretion, and confidentiality.
• Strong team-player and high emotional intelligence/maturity.
• Proven ability to work independently and complete deliverables in a deadline
driven environment.
• Strong problem-solving skills, and ability to proactively anticipate executive
needs.
• Project management experience.
• Ability to work cross-functionally across a highly matrixed organization, and
interact professionally with high-level internal/external stakeholders.
• Excellent interpersonal and verbal/written communication skills.
• Advanced proficiency in Microsoft Office suite (Word, Excel, PowerPoint,
Outlook) and virtual meeting platforms (Teams, Zoom, Webex).
Preferred Qualifications
• Experience providing administrative support to senior level leadership.
• Administrative support experience in a large organization.
• Insurance industry/health care experience.
To all current Molina employees: If you are interested in applying for this
position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina
Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V