Position: Event Operations Contractor
Classification: Independent Contractor (1099)
Location: Nationwide, with frequent domestic and international travel
Compensation: $500+/day, travel expenses covered separately
About Stratoscope
At Stratoscope, we create peace of mind for our clients through operational excellence, professionalism, and precision. We are a global leader in event operations, crowd management, and public safety, supporting major events worldwide — from Fortune 100 conferences and tech summits to global sporting and entertainment events.
Our mission is to deliver secure, seamless, and positive event experiences by blending strategic planning, elite personnel, and innovative solutions. Stratoscope contractors are the face of this mission, embodying our commitment to trust, professionalism, and the pursuit of greatness.
Position Overview
Stratoscope is seeking experienced, adaptable, and mission-driven professionals to join our nationwide Event Operations Contractor Network. Contractors will be deployed to support event operations, client coordination, and crowd management across large-scale, high-profile engagements.
Depending on experience and event requirements, contractors may serve in specialized field roles such as: Lead of Zone Leads, Zone Lead, Courtesy Team, VIP Team, Quality Control (QC), Event Disruption Response Team (EDRT), Command Center Dispatch Operator, Entrance Supervisor, Operations Center Coordinator, Overnight Zone Lead, Public Safety Liaison
Core Responsibilities
Operational Leadership
- Serve as a primary point of contact between event operations centers, clients, and assigned zone leads.
- Oversee multiple operational zones ensuring consistency, communication, and accountability.
- Maintain situational awareness across assigned zones and provide real-time updates to leadership or clients.
- Proactively identify risks, crowd flow issues, or staffing gaps and escalate appropriately.
- Lead on-site security or guest service teams, ensuring positive guest experience and compliance with all protocols.
- Execute event-specific Concepts of Operations (CONOP) and coordinate with public safety partners, venue personnel, and guard companies.
- Maintain accurate documentation of incidents, client feedback, and notable operational developments.
Client & Team Coordination
- Act as a liaison between Stratoscope leadership and client / production agency representatives.
- Foster collaboration with venue management, staffing agencies, and security supervisors.
- Support guard supervisors and ensure post orders are understood, communicated, and followed.
- Train and mentor frontline personnel in guest engagement, communication, and access control standards.
Specialized Assignments (based on experience and qualifications)
- VIP Team: Manage and assist with executive or VIP movements with discretion and professionalism.
- Quality Control: Educate, monitor, and audit guard staff performance and adherence to post orders.
- Event Disruption Response Team: Monitor designated risk areas, proactively identify potential disruptions or protests, flag through proper channels, and deescalate based on appropriate response CONOP.
- Public Safety Liaison: Bridge communication between law enforcement, EMS, and the client to ensure coordinated responses.
- Command Center Dispatch Operator / Ops Center Coordinator: Manage communications, dispatches, and incident tracking between all stakeholders. Support overall team needs (printing post orders, procuring team snacks, uniform distribution, etc.)
- Entrance Supervisor: Monitor entry points, anticipate crowd flow challenges, and maintain guest safety and satisfaction.
Minimum 3 years in event/venue security operations, law enforcement, military, or public safety; excellent communication; proven leadership; situational awareness; professional presentation; able to work extended assignments.
Key Responsibilities
- Lead security
- Coordinate client
- Maintain awareness
Job Details
- Category: Project and Program Management
- Seniority: Mid Level
- Commitment: Contract
- Workplace: Remote — West Palm Beach or West Palm Beach
- Salary: USD 130,000 – 130,000 / year
- Languages: English
About Stratoscope
A global leader in event operations, crowd management, and public safety. — Industry: Hospitality and Tourism