Event Content Operations Specialist
20 hours / week
Responsibilities
●Source and vet speakers and discussion leads for in-person and virtual programming; maintain a running speaker pipeline tracked by topic fit, peer network, and city
● Schedule and run hold calls with speakers, co-hosts, and sponsors; capture outcomes and drive next steps to close
● Draft and circulate discussion guides, framing questions, and speaker briefs
● Assist to own logistics for webinars, virtual panels, forums, and clubhouses — registration setup, Splash and Zoom configuration, Splash IDs, speaker tech checks, and run-of-show
● Coordinate post-event assets: recording handoff, files to the video editing pipeline, follow-up surveys, and Q&A capture
● Build and publish event pages; keep event records current as themes, speakers, and sponsors are confirmed
● Support workback schedules, kickoff materials, and content-side deliverables for forums and conferences
● Partner with Content team on content prep and with marketing on event copy and website listings
● Own the Airtable views and records the content team relies on; keep them accurate as programming changes
● Document repeatable content processes — dinner workflow, speaker outreach templates, hold call cadence, virtual event checklists — and maintain the team's shared templates and asset library
● Identify where content work is duplicated across Airtable, Splash/Gatsby, and Zoom, and propose consolidation
Qualifications
● 3–5 years in event operations, content operations, program coordination, or a comparable execution-heavy role
● Strong project coordination and genuine follow-through — you close loops without being chased
● Comfortable managing senior external stakeholders (general counsel, law firm partners, sponsors) with minimal oversight
● Clear, concise written communication; able to draft speaker-facing materials that need light editing, not rewriting
● Fluent in Airtable, Google Workspace, Zoom, and event platforms, or demonstrably fast to learn new tools
● Sound judgment on what to escalate versus resolve independently
● Comfortable documenting your own work and improving a process while running it
Nice to have
● Experience in professional services, legal, or membership communities
● Hands-on Airtable building experience (interfaces, automations, linked records)
● Comfort using AI tools for drafting, documentation, and workflow automation