Duration:
Perm
Salary:
$104k-157k
Location:
M-F in person (1 flex day for remote work) | Austin, TX
Schedule:
Standard business hours.
Relocation:
Relocation assistance available
Must-Haves:
5+ years of people management experience
Strong Epic Ambulatory experience
Experience leading enterprise-level Epic/EHR training programs
Proven experience building training teams, recruiting trainers, and developing training programs
Experience supporting major EHR implementations and/or go-lives
Epic certification in at least one relevant module, such as Professional Billing, Cadence, or Prelude
Willingness to obtain additional Epic certifications
Bachelor’s degree
Ability to work primarily on-site in Austin, TX
Plusses:
Epic inpatient/hospital experience
Experience supporting both ambulatory and hospital environments
Cross-certification across multiple Epic applications
Master’s degree
Experience building an internal training organization and strategy versus exclusively providing consulting services
Day-to-Day:
Build and lead an enterprise-wide Epic training strategy across clinical and non-clinical teams
Recruit, develop, and manage a growing training team, initially consisting of approximately 3–4 trainers
Assess gaps in the current Epic Ambulatory training program and develop a hybrid training strategy
Develop and oversee classroom, virtual, and hands-on Epic training
Lead onboarding, optimization, system-update, and go-live training initiatives
Partner with clinical informatics, application teams, providers, operational leaders, and key stakeholders
Standardize training materials, workflows, and competency expectations
Oversee training logistics and drive user proficiency and workflow effectiveness
Support long-term training strategy and preparation for a major hospital go-live planned for 2030
Job Description:
Insight Global is seeking an Epic Training Manager for a top healthcare client in Austin, TX. This individual will take ownership of the organization’s enterprise Epic training strategy following its recent ambulatory go-live, while building the team, curriculum, processes, and infrastructure needed for continued growth. This is a hands-on leadership role for someone who has successfully built and managed Epic/EHR training programs at scale and can balance current training operations with long-term strategy.
The Epic Training
Manager will have significant influence over enterprise Epic adoption and will play a key role in preparing the organization for a major hospital go-live planned for 2030.