Job Title: Epic Referrals Consultant
Location: Remote
Duration: 12 Months
About BigRio:
BigRio is a remote-based, technology consulting firm headquartered in Boston, MA. We deliver software solutions ranging from custom development and software implementation to data analytics and machine learning/AI integrations. As a one-stop shop, we attract clients from a variety of industries due to our proven ability to deliver cutting-edge, cost-effective software solutions.
Job Summary:
The Epic Consultant will be responsible for the successful configuration, implementation, and optimization of Epic modules—focusing on referrals—within a large hospital system. This role requires a deep understanding of clinical workflows, hospital operations, and integration of Epic systems with other healthcare applications. The ideal candidate will have hands-on experience in guiding complex implementations, training staff, and ensuring that the system meets both regulatory and organizational standards.
Key Responsibilities:
Epic Implementation & Optimization:
- Lead the design, configuration, testing, and deployment of Epic modules with an emphasis on referrals workflows.
- Collaborate with hospital leadership, clinical teams, and IT departments to gather requirements and translate them into effective system solutions.
Referrals Management:
- Oversee the integration and optimization of referral processes within the Epic environment.
- Ensure seamless interoperability between the referrals module and other clinical and administrative systems.
System Integration & Support:
- Facilitate the interfacing of Epic with other hospital systems, ensuring data integrity and workflow efficiency.
- Provide post-implementation support, troubleshooting issues, and managing system upgrades and patches.
Training & Documentation:
- Develop and deliver training programs for end-users to maximize system utilization.
- Create comprehensive documentation including system processes, user guides, and troubleshooting manuals.
Stakeholder Engagement & Project Management:
- Serve as the primary point of contact for project-related communication with internal stakeholders.
- Participate in project planning, resource allocation, and scheduling, ensuring milestones are met within budget and time constraints.
Required Qualifications:
- Bachelor's degree in Healthcare Information Systems, Computer Science, or a related field.
- Minimum of 3–5 years of experience as an Epic Consultant, preferably within a hospital or healthcare system setting.
- Proven expertise in Epic modules, with a strong focus on referrals and hospital workflow integrations.
- Experience in managing complex system integrations and interfacing projects.
- Demonstrated ability to analyze clinical workflows and implement process improvements.
- Excellent problem-solving, communication, and interpersonal skills.
Preferred Skills and Certifications:
- Epic certification(s) relevant to referrals or hospital systems.
- Experience working on large-scale Epic implementations in multi-hospital environments.
- Project management certification (e.g., PMP) or equivalent experience.
- Familiarity with healthcare regulations and compliance standards (e.g., HIPAA).
- Proven track record of driving user adoption through effective training and support initiatives.