Job Title: Epic Radiant Team Lead
Location: Remote (U.S. — PST hours) | Minimal travel to San Francisco (~2x/year)
Employment Type: Contract (W2 through ZipStaff — No C2C or 1099)
About the Opportunity:
ZipStaff is seeking an Epic Radiant Team Lead to lead ongoing application support for a major academic healthcare organization. This is a support leadership role — not an implementation project seat. You will supervise a team of 6 full-time employees and 1 contractor, own Radiant support quality, and partner with clinical users on radiology workflows. Work is remote with PST hours (Monday–Friday, 8:00 a.m.–5:00 p.m. Pacific) and limited on-site travel.
What You'll Do:
- Lead day-to-day Epic Radiant support for clinical users (not a net-new implementation assignment).
- Supervise 6 full-time employees and 1 contractor, including priorities, performance, and workload.
- Provide application leadership across Radiant design, build, testing, and ongoing optimization.
- Support clinicians using knowledge of radiology processes, documentation needs, workflows, and practice standards.
- Adapt application configuration to meet clinical needs and help create or update written protocols.
- Prepare detailed specifications covering clinical processes, information flow, risk, and impact analysis.
- Provide customer service, troubleshooting, and maintenance for production Radiant issues.
- Formulate support strategies and administer team policies, processes, and resources with a high degree of autonomy.
- Analyze unique, unstructured production and workflow issues and drive resolution.
Required Qualifications:
- 5–10 years of hands-on experience supporting the Epic Radiant module (support experience required — implementation-only backgrounds will not be a fit).
- Active / Current Epic Radiant Certification (required).
- Demonstrated application leadership experience.
- Demonstrated supervisory / people-management experience (this role supervises 6 FTEs + 1 contractor).
- Strong understanding of radiology / imaging clinical workflows.
- Ability to write clear clinical and technical specifications.
- Ability to work remote on a PST schedule (Mon–Fri, 8:00 a.m.–5:00 p.m. Pacific).
- Ability to travel to San Francisco approximately twice per year.
- Must complete required full medical clearance (required for remote, hybrid, and on-site candidates).
- Must be legally authorized to work in the United States without sponsorship now or in the future.
Preferred Qualifications:
- Epic Cupid Certification (strongly desired).
- Prior leadership of an Epic application support team in an academic or large health-system environment.
- Experience partnering directly with radiologists, imaging operations, and clinical informatics.
About ZipStaff:
ZipStaff partners with leading organizations to connect skilled healthcare IT professionals with high-impact contract opportunities. We focus on quality matches and long-term success.
To apply:
Please submit your resume highlighting your Epic Radiant support experience, current Radiant certification, and supervisory / team-lead background.