Epic Informaticist (Epic Refuel / Back-to-Foundation)
Position Summary
25% Travel to Dallas
We are seeking an experienced Epic Informaticist to support a large-scale Epic Refuel initiative focused on workflow standardization, operational optimization, and adoption of Epic Foundation best practices.
The Informaticist will serve as the bridge between operational stakeholders, clinical/business workgroups, training teams, and Epic application teams to drive consensus, redesign workflows, and ensure Epic supports organizational objectives.
This individual will lead current-state and future-state workflow analysis, facilitate decision-making across multiple departments, and guide teams toward standardized workflows that align with Epic Foundation and industry best practices.
Key Responsibilities
• Lead operational and clinical workgroup discussions to identify workflow challenges, opportunities, and required process improvements.
• Facilitate consensus among departments that currently perform similar workflows in different ways, driving standardization and alignment.
• Conduct current-state and future-state workflow assessments and develop recommendations for optimization.
• Identify high-impact and high-risk workflow issues and partner with stakeholders to develop sustainable solutions.
• Collaborate closely with Epic analysts to review workflows, validate requirements, and ensure build decisions support operational objectives.
• Analyze workflow decision points and help stakeholders reach agreement on future-state processes.
• Serve as a liaison between operations, clinical teams, training teams, and Epic application teams.
• Partner with training teams to ensure workflow decisions are incorporated into training materials, education programs, and adoption strategies.
• Drive Epic Foundation adoption and best-practice recommendations across assigned workstreams.
• Help operational leaders understand how existing workflows can be improved through Epic functionality and standardized processes.
• Ensure workflow decisions support enterprise-wide standardization while maintaining patient care, operational, and regulatory requirements.
Supported Functional Areas
Candidates may support one or more of the following Epic domains:
• Ambulatory
• HIM / Identity Management
• CareLink / Care Everywhere
• Beacon
• Bones, Kaleidoscope, and Wisdom
• Cadence, Prelude, and Referrals
• Grand Central
• Professional Billing (PB)
• Hospital Billing (HB)
• Claims
• Cogito Reporting & Analytics
• Third-Party Applications and Cloverleaf Interfaces
Required Qualifications
• Epic certification in a relevant application area or extensive Epic Informatics experience with the ability to obtain Epic certification.
• Demonstrated experience leading workflow optimization, operational redesign, or Epic transformation initiatives.
• Strong understanding of current-state and future-state workflow methodologies.
• Experience facilitating discussions among operational leaders, clinicians, and technical teams.
• Ability to evaluate complex workflows and translate operational needs into Epic-based solutions.
• Strong communication, stakeholder management, and consensus-building skills.
• Experience working closely with analysts, trainers, and business owners during Epic implementations or optimization efforts.
Preferred Qualifications
• Epic Refuel, Back-to-Foundation, optimization, or large-scale transformation experience.
• Clinical Informatics, Nursing Informatics, Revenue Cycle Informatics, or related healthcare operations background.
• Experience supporting enterprise-wide workflow standardization initiatives.
• Strong understanding of Epic Foundation recommendations and best practices.
Ideal Candidate
The ideal candidate is a workflow expert and change leader who can bring together clinicians, operational leaders, analysts, and trainers to make informed decisions that improve efficiency, reduce variation, and promote adoption of Epic Foundation best practices across the organization.