Job Title: Epic Cadence Consultant
Location: Remote
Duration: 12 Months
About BigRio:
BigRio is a remote-based technology consulting firm headquartered in Boston, MA. We deliver software solutions ranging from custom development and software implementation to data analytics and machine learning/AI integrations. As a one-stop shop, we attract clients from a variety of industries due to our proven ability to deliver cutting-edge, cost-effective software solutions.
Job Description:
We are seeking an experienced Epic Cadence Consultant with a strong background in hospital systems to join our team. The ideal candidate will have expertise in Epic Cadence scheduling, workflows, and integrations within a healthcare setting. This role involves collaborating with hospital stakeholders, configuring Epic Cadence, optimizing scheduling workflows, and ensuring seamless integration with other Epic modules and third-party applications.
Responsibilities:
- Epic Cadence Configuration & Optimization: Design, build, test, and maintain Epic Cadence module to support hospital scheduling operations.
- Workflow Analysis & Improvement: Assess current scheduling workflows and recommend enhancements to improve efficiency and patient access.
- Integration & Interoperability: Work with Epic teams to ensure smooth integration with other Epic modules (e.g., Epic Resolute, Epic Prelude) and external systems.
- End-User Training & Support: Provide training, documentation, and ongoing support to hospital staff and schedulers.
- Project Management & Implementation: Assist in Epic implementation, upgrades, and go-live activities, ensuring alignment with hospital operational goals.
- Troubleshooting & Issue Resolution: Identify and resolve system issues related to scheduling, template management, and appointment workflows.
- Compliance & Best Practices: Ensure adherence to HIPAA, regulatory guidelines, and Epic best practices in scheduling operations.
Required Qualifications:
- Epic Cadence Certification is required.
- 3+ years of Epic Cadence experience in a hospital system.
- Strong knowledge of hospital scheduling workflows and best practices.
- Experience with Epic implementations, optimizations, and upgrades.
- Ability to analyze, configure, and troubleshoot Epic Cadence applications.
- Experience working with hospital IT teams, providers, and scheduling staff.
- Knowledge of Epic Prelude, Epic Resolute, and other integrated modules is a plus.
- Excellent communication and stakeholder management skills.
Preferred Qualifications:
- Experience with Epic Community Connect or multi-hospital system implementations.
- Familiarity with SQL, reporting tools (e.g., Clarity, Caboodle), and data extraction for scheduling analysis.
- Background in healthcare operations, revenue cycle, or patient access management.