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About brighthush
brighthush is a forward‑thinking financial services firm that empowers individuals and businesses to achieve their financial goals. With a focus on mortgage lending, real estate financing, and innovative loan solutions, we combine cutting‑edge technology with a people‑first approach. Our mission is to streamline the loan process, reduce friction for borrowers, and provide exceptional service to our partners. At brighthush, we believe that every team member has the potential to grow, learn, and make a real impact.
We’re proud to offer a fully remote work environment that supports flexibility, work‑life balance, and a culture of continuous improvement. Whether you’re a seasoned professional or just starting your career, brighthush provides the tools, mentorship, and resources you need to thrive.
Key Responsibilities
As a Data Entry & Administrative Assistant at brighthush, you will play a pivotal role in ensuring our loan processes run smoothly. Your day‑to‑day tasks will include:
- Data Management: Accurately enter, update, and verify client information, loan details, and documentation in our secure database.
- Loan Support: Collaborate with loan officers to prepare and send disclosures, order title reports, and request evidence of insurance.
- Communication: Serve as the first point of contact for phone inquiries, providing courteous and professional assistance to clients and internal stakeholders.
- Document Coordination: Organize, file, and retrieve electronic and paper documents, ensuring compliance with regulatory standards.
- Process Improvement: Identify bottlenecks in data entry workflows and propose solutions to enhance efficiency and accuracy.
- Team Collaboration: Work closely with cross‑functional teams—including underwriting, compliance, and customer service—to support seamless loan processing.
- Continuous Learning: Participate in training sessions to deepen your understanding of mortgage products, loan origination, and industry best practices.
Essential Qualifications
- High school diploma or equivalent; associate’s degree preferred.
- Minimum of 1 year of experience in data entry, administrative support, or a related role.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with database or CRM systems.
- Excellent written and verbal communication skills.
- Strong attention to detail and a commitment to data accuracy.
- Ability to manage multiple tasks simultaneously and meet tight deadlines.
- Self‑motivated, proactive, and comfortable working independently in a remote setting.
- Basic understanding of mortgage or loan terminology is a plus.
Preferred Qualifications
- Experience working in the mortgage or financial services industry.
- Knowledge of loan origination software (e.g., Encompass, Calyx, or similar).
- Familiarity with compliance regulations such as RESPA, TILA, and ECOA.
- Previous experience in a remote or virtual team environment.
- Strong analytical and problem‑solving skills.
- Certification in data management or administrative support (e.g., Certified Administrative Professional).
Skills & Competencies
Success at brighthush requires a blend of technical proficiency, interpersonal savvy, and a growth mindset. Key competencies include:
- Data Accuracy: Meticulous attention to detail and a systematic approach to data validation.
- Time Management: Efficient prioritization of tasks and ability to meet deadlines in a fast‑paced environment.
- Communication: Clear, concise, and professional communication across all channels.
- Adaptability: Flexibility to adjust to changing priorities and evolving processes.
- Team Collaboration: Willingness to collaborate with colleagues across departments and contribute to shared goals.
- Technology Proficiency: Comfortable learning new software tools and platforms quickly.
- Customer‑Centric Mindset: Commitment to delivering exceptional service to clients and internal stakeholders.
Career Growth & Learning Opportunities
At brighthush, we view every role as a stepping stone to greater responsibility. As you master data entry and administrative tasks, you’ll have the opportunity to:
- Progress into a Loan Processing Specialist or Underwriting Assistant role.
- Take on project‑based initiatives that improve operational efficiency.
- Participate in cross‑training programs covering compliance, risk management, and customer experience.
- Earn professional certifications (e.g., Certified Mortgage Banker, Project Management Professional).
- Attend industry conferences, webinars, and workshops to stay ahead of market trends.
- Receive mentorship from senior leaders who are passionate about your development.
Work Environment & Culture
brighthush thrives on a culture of transparency, collaboration, and continuous improvement. Even though we operate remotely, we maintain strong connections through:
- Weekly virtual team huddles and monthly all‑hands meetings.
- Open‑door communication channels via Slack, Teams, and email.
- Regular feedback loops and performance reviews.
- Inclusive hiring practices that celebrate diversity and foster belonging.
- Flexible work hours that accommodate different time zones and personal commitments.
- Annual virtual retreats and team‑building activities.
Compensation & Benefits
While the base salary for this role starts at up to $30,000 per year, we offer a comprehensive benefits package that includes:
- Competitive base salary with potential for performance‑based bonuses.
- Health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Paid time off (vacation, sick leave, and holidays).
- Professional development stipend for courses, certifications, and conferences.
- Flexible work schedule and fully remote work setup.
- Employee wellness programs and mental health resources.
- Access to a company‑wide learning portal with courses on technology, finance, and soft skills.
How to Apply
Ready to join a team that values innovation, integrity, and personal growth? Submit your resume and a brief cover letter outlining why you’re the perfect fit for the Data Entry & Administrative Assistant role at brighthush. We’re hiring fast and look forward to welcoming you to our remote family!
California residents are especially encouraged to apply.
Click the link below to apply now and take the first step toward an exciting career with brighthush.
Apply for this job