About the job:
Title:
Enterprise UAT (User Acceptance Testing) Manager
Job Type: Long term contract. 12 months to start with expected extension.
What you will be doing:
You will be partnering with our Fortune 500 clients System Integrator (their UAT Lead) to:
Establish the overall UAT strategy, approach, and governance model.
Develop integrated UAT schedules and execution plans.
Coordinate readiness activities across business and delivery teams.
Lead UAT forums, status reviews, defect triage, and executive reporting.
Manage risks, issues, dependencies, and escalations.
Prepare leadership recommendations regarding UAT readiness and go-live decisions.
Operating Company Leadership
Serve as the primary point of contact for Operating Company business stakeholders.
Coordinate UAT planning activities for each Operating Company.
Ensure business processes and operating company requirements are represented in UAT scope.
Partner with CIS and Business leadership to identify and onboard:
Business Testers/Subject Matter Experts
Approval and sign-off authorities
Monitor tester participation, availability, and execution progress.
Escalate business resource constraints and readiness risks.
UAT Planning & Readiness
Working with the SI UAT Lead:
Define UAT scope, entry criteria, exit criteria, and success measures.
Establish UAT governance, communications, and reporting processes.
Coordinate business readiness activities across all Operating Companies.
Support development of:
Test plans
Test schedules
Test execution strategy
Defect management procedures
Sign-off processes
Lead UAT readiness reviews and checkpoint assessments.
Test Execution Oversight
Oversee business execution of UAT activities.
Monitor completion of test scenarios and business validation objectives.
Facilitate daily execution reviews and issue resolution discussions.
Ensure end-to-end business processes are validated.
Coordinate retesting and business verification of resolved defects.
Drive timely resolution of business testing blockers.
Defect & Issue Management
Partner with the SI UAT Lead to:
Review defect trends and execution metrics.
Prioritize business-impacting defects.
Ensure appropriate business involvement in defect triage.
Validate business acceptance of defect resolutions.
Escalate unresolved critical defects impacting readiness.
Reporting & Communications
Own and deliver business-focused reporting, including:
Operating Company execution status
Tester participation metrics
Defect impacts on business processes
Readiness indicators
Risks and escalations
Sign-off progress
Provide status updates to program leadership and Operating Company stakeholders.
Business Validation & Sign-Off
Coordinate business validation activities across all Operating Companies.
Ensure business acceptance criteria are met.
Manage collection of test evidence and sign-off documentation.
Facilitate Operating Company approval processes.
Maintain readiness assessments and acceptance recommendations.
Go-Live Readiness
Participate in go-live readiness reviews and deployment governance
Validate satisfaction of UAT exit criteria.
Assess business readiness risks and mitigation plans.
Present UAT readiness recommendations to program leadership.
Support cutover, deployment, and hypercare planning activities.
Other Requirements
SAFe experience a plus
Azure DevOps experience preferred
AI business usage experience a plus (not technical)