Job Description:
• Lead efforts to resolve complex technical issues and system errors
• Work closely with operations to develop and coordinate team members to implement issue resolution plans
• Lead work efforts to perform routine maintenance tasks
• Coordinate and lead testing and validation activities for system changes
• Play a key role in strategic planning initiatives related to EHR systems
• Drive continuous improvement initiatives
• Take on project management responsibilities for EHR implementation projects
• Establish and enforce governance processes and procedures for EHR system management
• Provide leadership and mentorship to junior analysts and team members
Requirements:
• Bachelor’s degree required
• 2 or more years of applicable IT or healthcare experience required
• 2 or more years of experience required working with Epic Cadence, Prelude, OR Referral
• Certification in 1 or more Epic Applications is required
• Excellent analytical, organization, and verbal communication skills
• Ability to work independently and within teams
• Expert understanding of healthcare business process and technology
• Strong desktop tool usage including Word, Excel, and PowerPoint
• Project management skills
Benefits:
• PTO
• 401(k)
• medical and dental plans
• comprehensive benefits package