Located in the metropolitan area of Sacramento, the Adventist Health corporate
headquarters have been based in Roseville, California, for more than 40 years.
In 2019, we unveiled our WELL-certified campus - a rejuvenating place for
associates systemwide to collaborate, innovate and connect.
Adventist Health Roseville and shared service teams have access to enjoy a
welcoming space designed to promote well-being and inspire your best work.
Job Summary:
Adventist Health Roseville is seeking a EHR Certified Systems Analyst II
(MyChart, Welcome, Hello World) for a full-time position with 8-hour day shifts.
This is a fully remote opportunity. We are looking for a qualified and dedicated
individual who is able to work remotely and effectively support our Roseville,
CA team.
Performs various duties relating to information systems applications including
the design, build, implementation, support, and testing of computer software and
related processes. Works with project and support teams to ensure appropriate
development, training, support, and evaluation of major computer applications.
Job Requirements:
Education and Work Experience:
Associate's/Technical Degree or equivalent combination of education/related
experience: Required
Bachelor’s Degree or equivalent combination of education/related experience:
Preferred
Three healthcare IT application/technical experience or equivalent: Required
Two years’ applicable Epic application experience: Preferred
Licenses/Certifications:
Epic Certification/Accreditation in area of responsibility: Required
Essential Functions:
Maintains moderately complex system software utilizing established standards
and departmental protocols, to meet user requests/specifications. Evaluates
user requests for special enhancements to system software. Works with
customers to gather specifications for the purchase, development, and
installation of system software. Maintains service level agreements with
various end-user departments and enterprise business units.
Coordinates analysis of documentation and workflows in departments, and
designs/redesigns system components to support appropriate workflows. Assists
in analyzing existing methods and developing alternatives to increase
operations and production efficiency. Performs a needs assessment for complex
workflows, customers, and/or clinical/revenue areas. Analyzes and documents
reporting needs of end users. Identifies potential process and/or
department-specific risks and assists in strategies to mitigate or resolve
them.
Develops and follows project work plans. Leads project meetings and works
cooperatively with team members to coordinate assigned duties with the
overall program and related projects. Researches, documents, and facilitates
resolution to issues reported by end-users. Tests system software per
checklist guidelines and participates in the development of test scenarios.
Collaborates with technical teams to define hardware/network requirements and
to research and problem-solve technical issues.
Presents training to a variety of audiences. Ensures that system
documentation is current and available to the customer and that customers are
educated as to where to find it. Assesses how users are progressing with
their use of system applications and assists with optimization training to
further develop user proficiency, efficiency, and satisfaction. Leads
optimization activities to ensure staff effectively use the systems.
Handles ongoing on call duties for one or more applications which generate
Incidents outside of business hours. Provides on call support as needed of
the most critical applications. Troubleshoots and resolves system issues
escalated by the help desk. As needed, up to 25%, travel on site to provide
support during go-live events and other work-related occasions. Travel could
occur during standard off-hours support times.
Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and
patients. Therefore, we require that all associates receive all required
vaccinations as a condition of employment and annually thereafter, where
applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit
https://adventisthealth.org/careers/everify/ for more information about
E-Verify. By choosing to apply, you acknowledge that you have accessed and read
the E-Verify Participation and Right to Work notices and understand the contents
therein.
Adventist Health is a faith-based, nonprofit, integrated health system serving
more than 100 communities on the West Coast and Hawaii with over 440 sites of
care, including 27 acute care facilities. Founded on Adventist heritage and
values, Adventist Health provides care in hospitals, clinics, home care, and
hospice agencies in both rural and urban communities. Our compassionate and
talented team of more than 38,000 includes employees, physicians, Medical Staff,
and volunteers driven in pursuit of one mission: living God's love by inspiring
health, wholeness and hope.