Please no third-party recruiters/vendors
Dynamics 365 Configuration / Business Analyst
We are seeking an experienced
D365 Configuration / Business Analyst
to lead the delivery and ongoing development of Microsoft Dynamics 365 solutions. This role combines project leadership, business analysis, product ownership, and hands-on D365 configuration.
The ideal candidate can work closely with business stakeholders and technical teams to translate business needs into effective D365 solutions while managing projects from requirements through go-live.
Key Responsibilities
Lead project delivery, including
scope, schedule, priorities, risks, and stakeholder communication
Serve as the primary liaison between
business stakeholders and technical teams
Facilitate requirements gathering and translate business processes into clear
functional and solution requirements
Own and manage the
product backlog
, including prioritization of features, enhancements, and defects
Perform hands-on
configuration and solution building within Dynamics 365 CE
Document business processes, requirements, workflows, and solution decisions
Coordinate
user acceptance testing (UAT)
and defect resolution
Coordinate end-user training, documentation, and change readiness
Manage deployment planning and
go-live readiness
Support post-launch enhancements and continuous improvement
Qualifications
Strong experience with
Microsoft Dynamics 365 CE / CRM
Experience serving in a
Product Owner, Business Analyst, Project Manager, or hybrid role
Hands-on experience configuring and building solutions within D365
Strong requirements gathering, process mapping, and documentation skills
Experience managing product backlogs, priorities, and stakeholder expectations
Understanding of D365 solution architecture, workflows, integrations, and data
Experience coordinating testing, training, deployment, and go-live activities
Strong communication skills with the ability to work effectively with both business and technical teams
Ideal profile:
A hands-on D365 professional who can own the business relationship and project delivery while also getting into the system to configure and build solutions.