About brighthush
brighthush is a trailblazer in the construction and HVAC services sector, renowned for delivering innovative, sustainable solutions across North and South America. With a portfolio that spans commercial, residential, and industrial projects, we pride ourselves on blending cutting‑edge technology with a customer‑centric approach. Our mission is simple: to illuminate every space we touch, ensuring comfort, efficiency, and lasting value for our clients.
At brighthush, we believe that great work starts with great people. Our culture is built on collaboration, continuous learning, and a relentless pursuit of excellence. Whether you’re a seasoned sales professional or a fresh talent eager to grow, you’ll find an environment that nurtures your potential, rewards your achievements, and empowers you to make a real impact.
Why Join brighthush?
- Global Reach, Local Impact: Work remotely from anywhere in Colombia or South America while contributing to projects that shape skylines and communities across the continent.
- Career Growth: Structured development pathways, mentorship programs, and access to industry‑leading training resources.
- Competitive Compensation: Market‑aligned base salary, performance bonuses, and comprehensive benefits package.
- Innovative Tools: State‑of‑the‑art CRM, AI‑powered sales analytics, and collaborative platforms that streamline your workflow.
- Inclusive Culture: A diverse, supportive team that celebrates individuality and fosters belonging.
Key Responsibilities
As a Sales Development & Customer Support Representative at brighthush, you will be the first point of contact for prospective clients and a trusted partner for existing customers. Your role will blend proactive outreach with responsive support, driving revenue growth and ensuring customer satisfaction.
- Lead Generation & Qualification: Conduct outbound cold calls, email campaigns, and social media outreach to identify and qualify high‑potential leads. Use data‑driven insights to prioritize prospects and tailor messaging.
- Customer Engagement: Answer inbound calls and emails, providing timely, accurate information about our HVAC and construction services. Resolve inquiries, troubleshoot issues, and guide customers through the sales funnel.
- Appointment Scheduling: Coordinate discovery calls, site visits, and proposal presentations with internal sales and project teams. Ensure seamless hand‑offs and maintain a clear pipeline status.
- CRM Management: Maintain up‑to‑date records in our CRM system, logging interactions, follow‑ups, and outcomes. Use analytics to track performance metrics and forecast sales activity.
- Collaboration: Work closely with marketing, engineering, and project management teams to align messaging, share market insights, and refine service offerings.
- Continuous Improvement: Participate in regular training sessions, share best practices, and contribute to process enhancements that improve efficiency and customer experience.
Essential Qualifications
- High school diploma or equivalent; bachelor’s degree in Business, Marketing, or a related field is a plus.
- Minimum of 2 years of telesales or customer service experience, preferably in HVAC, construction, or a related B2B industry.
- Fluent in English (written and spoken). Spanish language skills are highly desirable for local market engagement.
- Proven track record of meeting or exceeding sales targets and customer satisfaction metrics.
- Strong communication and interpersonal skills, with the ability to build rapport quickly.
- Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and sales productivity tools.
- Self‑motivated, organized, and comfortable working in a remote, fast‑paced environment.
Preferred Qualifications
- Experience in HVAC or construction services sales.
- Knowledge of industry regulations, building codes, and energy‑efficiency standards.
- Background in using data analytics to drive sales strategy.
- Previous experience in a contract or freelance sales role.
- Multilingual capabilities (e.g., Spanish, Portuguese, French).
Key Skills & Competencies
- Sales Acumen: Ability to identify customer pain points, articulate value propositions, and close deals.
- Customer‑Centric Mindset: Commitment to delivering exceptional service and fostering long‑term relationships.
- Technical Literacy: Comfortable navigating CRM systems, email marketing tools, and virtual meeting platforms.
- Analytical Thinking: Use data to assess performance, forecast trends, and optimize outreach strategies.
- Adaptability: Thrive in a dynamic environment, quickly adjusting to new products, market shifts, and customer needs.
- Team Collaboration: Work effectively with cross‑functional teams to align goals and deliver seamless customer experiences.
Career Growth & Learning Opportunities
At brighthush, we invest in your professional development. You will have access to:
- Structured onboarding program with mentorship from senior sales leaders.
- Regular training workshops covering sales techniques, product knowledge, and industry trends.
- Certification programs in HVAC technology, project management, and advanced CRM usage.
- Clear promotion pathways from Sales Development Representative to Account Executive, Sales Manager, or Customer Success Lead.
- Cross‑departmental projects that broaden your skill set and expand your network within the organization.
Work Environment & Culture
brighthush champions a flexible, remote‑first culture that empowers you to work from the location that best suits your lifestyle. Our core values—innovation, integrity, collaboration, and customer focus—guide every decision and interaction. We celebrate diversity, encourage open dialogue, and foster a sense of belonging through regular virtual team events, wellness initiatives, and community outreach projects.
Compensation, Perks, and Benefits
While specific figures may vary based on experience and location, we offer a competitive package that includes:
- Base salary aligned with industry standards for remote sales roles in Colombia and South America.
- Performance‑based bonuses tied to individual and team metrics.
- Health and dental insurance coverage for you and your immediate family.
- Flexible paid time off and holiday schedule.
- Professional development stipend and access to online learning platforms.
- Annual wellness allowance and virtual fitness class credits.
- Employee referral program with attractive rewards.
How to Apply
If you’re ready to bring your sales expertise, customer‑service passion, and enthusiasm for HVAC and construction to a forward‑thinking organization, we want to hear from you. Submit your resume and a brief cover letter outlining why you’re the perfect fit for brighthush. Let’s build brighter futures together.
Join brighthush Today!
Become part of a team that’s redefining the construction and HVAC landscape. Your journey to a rewarding, growth‑oriented career starts here. Apply now and illuminate the path to success with brighthush.
Apply for this job