This a Full Remote job, the offer is available from: Europe, APAC, Asia, Philippines
DTC eCommerce Operations Manager
💰 $2,000–$3,500 USD/month | Exceptional candidates up to $10,000/month
🌎 Remote | LATAM, Philippines, or Europe | Full-time
⭐ 3+ years DTC/eCommerce operations experience
🔒 Exclusive commitment required
About the Opportunity
A fast-growing DTC health & wellness eCommerce company is looking for an experienced Operations Manager to bring structure, improve processes, and help scale the business.
This is a high-ownership, generalist operations role for someone who can work across teams, identify problems, build solutions, and keep the business organized as it grows.
What You’ll Do
• Own and improve day-to-day business operations.
• Build, document, and implement SOPs and workflows.
• Create processes and documentation in Notion.
• Coordinate supply chain, logistics, 3PL, fulfillment, and Customer Service.
• Identify operational bottlenecks and implement solutions.
• Coordinate cross-functional projects and priorities.
• Support recruiting, interviewing, and employee onboarding.
• Ensure employees have the systems and access needed to perform their roles.
• Provide operational reporting to executives.
• Build structure and accountability across departments.
What We’re Looking For
• 3+ years managing operations for a DTC/eCommerce brand.
• Proven experience creating and implementing SOPs and operational systems.
• Strong eCommerce management experience.
• Highly organized with excellent project and process management skills.
• Comfortable managing multiple priorities in a fast-paced environment.
• Proactive problem-solver who works well independently.
• Strong ownership mentality—you identify problems and solve them.
• Able to commit exclusively to the company.
Strong Plus
Experience working inside a scaled DTC brand across multiple functions, including operations, project management, hiring, customer service, fulfillment, supply chain, and reporting.
Previous ownership or management of a direct-response eCommerce brand generating approximately $2M–$5M+ per month, particularly in the supplement space, is highly relevant.
Key Skills
DTC eCommerce • Operations Management • SOP Development • Process Improvement • Supply Chain • Logistics • 3PL • Fulfillment • Project Management • Recruiting • Onboarding • Customer Service Operations • Executive Reporting • Notion
Compensation & Details
• $2,000–$3,500 USD/month
• Compensation is negotiable based on experience
• Exceptional candidates may be considered for up to $10,000 USD/month
• Full-time, remote
• Candidates in LATAM, the Philippines, and Europe
• Exclusive commitment required
Ready to take ownership of eCommerce operations and help scale a fast-growing DTC brand? Apply today!
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