DSP Relations Coordinator
Symphonic is a fully independent music distribution and marketing company based in Tampa, Florida, with a global team supporting independent artists and labels worldwide.
We’re passionate about music, but even more passionate about the people behind it. We’re looking for curious, driven, and collaborative individuals who want to build, learn, and grow with us. We believe diverse perspectives make better teams, better products, and better outcomes, and we’re committed to creating a workplace where everyone belongs.
Sounds like you? Let's talk.
In a Nutshell //
This position works with the Director of Client Marketing in the USA to ensure administrative pitch requirements are met for company releases worldwide. The Coordinator, DSP Relations (LATAM) will work remotely in Colombia, directly supporting marketing team efforts to ensure our clients’ content is available for review by Digital Service Providers (DSP) editorial teams.
Compensation //
$2,750,000 - $3,575,000 COP monthly gross (depending on experience)
What you will do //
- Ensure correct data is affixed to priority releases internally
- Complete DSP pitch grids for upcoming releases (ex: Amazon, Deezer, among others)
- Submit marketing information for new music releases to corresponding DSP pitch platforms (ex: Spotify, TIDAL, among others)
- Use DSP data and playlist support to identify artists on the rise
- Find and report client playlist pick up internally
- Ensure priority release availability of content/data across various marketing-related platforms
- Other duties as assigned, including in other departments or functions
What you need to have //
- High School Diploma or equivalent education
- 2 years of experience in a customer service role involving data entry, document review, and verbal and written communication with customers
- Be Bilingual in English and Spanish; ability to read, write, and speak in English and Spanish fluently
- The capability to meet tight deadlines
- The ability to learn quickly and thrive in a rapidly changing environment
- An ability to multitask, with excellent time-management and organizational skills without direct, in-office management/oversight (role will report remotely)
- Proficiency working with the Google Suite of productivity applications or equivalent tools
- An understanding of musical elements
What will set you apart //
- 3 years of experience in a customer service role involving data entry, document review, and verbal and written communication with customers
- Music industry experience is a plus
- Positive attitude and being passionate about music
- The ability to work with many individuals across internal teams
- The ability to communicate clearly and professionally
Additional Insights //
- This position will work remotely in Colombia
- This position will report to the Director of Client Marketing
- 6-month contract with benefits
- 40 hours per week
About Symphonic Distribution
Symphonic is a leading independent music distribution and marketing company founded in 2006 by music producer Jorge Brea in Tampa, Florida. With a “by artists, for artists” ethos, Symphonic provides a powerful platform for global distribution, content management, royalty collection, marketing, and label services tailored to independent creators.
Proudly minority-owned and fully independent, Symphonic combines advanced technology with a hands-on approach that keeps artists and labels connected and supported at every stage. With a global presence across the U.S., Latin America, Brazil, Canada, the Caribbean, Europe, Africa, and Asia, Symphonic is committed to both technological innovation and meaningful engagement within the music communities it serves.
High school diploma, 2 years of customer service experience involving data entry and document review, fluent English and Spanish, Google productivity tools proficiency, and strong organization and communication skills.
Key Responsibilities
- completing pitch grids
- submitting release information
- reporting playlist pickups
Skills & Tools
Google Suite, Amazon, Deezer, Spotify, TIDAL
Job Details
- Category: Marketing
- Seniority: Mid Level
- Commitment: Contract
- Workplace: Remote — Colombia
- Salary: COP 33,000,000 – 42,900,000 / year
- Languages: English, Spanish
Benefits
- Retirement plan
About Symphonic Distribution
An independent music distribution and marketing company serving artists and labels worldwide. — Industry: Media and Communications