Join our Team as a DMS IT FUNCTIONAL ANALYST!
The Role:
We’re seeking a passionate and dedicated DMS IT Functional Analyst to join our
team. In this role, you’ll Serve as a key liaison between business stakeholders,
dealerships, and IT teams to support the Dealer Management System (DMS) and
enhance the dealer experience. You'll partner with internal customers to
understand business needs, facilitate requirements-gathering and solution
workshops, and translate business objectives into effective technology
solutions. Working across multiple IT teams, you'll support the design, testing,
implementation, and ongoing optimization of DMS applications, helping to drive
successful project delivery, user adoption, process improvements, and continuous
business value for the dealer network and TMHNA. If you enjoy tackling
challenges with positivity and a bit of humor, you’ll feel right at home here.
What You’ll Be Doing:
Collaborate with users to evaluate opportunities to implement or improve
products, channels, service, and operations. Gather and analyze business
requirements, translate requirements into recommendations, and implement
solutions to meet business objectives.
Maintain detailed working knowledge of various business processes and related
system applications to provide technical and operational guidance to Centra
business area staff and management. Research vendor offerings that may
benefit the business areas.
Support the development, configuration, testing, and implementation of
business applications and the other core system. Provide application training
as required.
Conduct research and make recommendations on software applications and core
system enhancements and changes, in support of business operations.
Work with business partners to elicit high-level requirements and capture
business needs
Understand the customer journey and define user requirements.
Engage with business partners and influence project decisions;
Assess the risks of various solutions and prioritize competing business
demands.
Promote architectural consistency and usability standards; define and execute
test cases.
Identify opportunities for business-led delivery; coach employees to make use
of technology and information.
Demonstrated knowledge of both traditional Waterfall and Agile/Lean
methodologies
Experience in converting business requirements and functional requirements to
use cases, epics, and user stories with acceptance criteria
Demonstrated ability to quantify resource requirements and measure and
communicate proposed project benefits
Strong risk assessment, problem resolution, negotiation, and influencing
skills
Demonstrated ability to engage both developers and business
Understands business drivers and business capabilities (future and current
state) and determines corresponding enterprise system designs and change
requirements to drive the organization's targeted business outcomes.
Understands emerging technology trends and disruptions and the practical
application of existing, new, and emerging technologies to enable new and
evolving business and operating models.
Translates business and technical requirements into an architectural
blueprint to achieve business objectives and documents all solution
architecture design and analysis work.
Analyzes the technology industry, competitors and market trends, and
determines their potential impact on the enterprise.
What We’re Looking For:
Bachelor's degree in Business Administration, IT, Finance, or a related field
is required.
10+ years of related experience is required.
Microsoft Office: Excel, Word, Access, PowerPoint
Application Management experience
Where and When You’ll Work:
This role is fully remote within the United States. All you need is a
reliable internet connection and a passion for what you do.
What Your Total Compensation & Benefits Package will look like:
Salary - $94,020 - $152,040 per year. Compensation depends on the selected
candidate’s education and experience.
World Class Benefits:
Competitive Salary
Performance Bonus
Generous Paid Time Off and 13 Paid Holidays
Affordable Medical plans and no-cost Dental & Vision options
100% 401(k) match up to 6%
Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
Tuition Assistance Program
Employee Assistance Program (EAP) with access to mental health care, legal
support, and financial guidance
Recognition and Kaizen (continuous improvement) Reward Programs
Meaningful opportunities for personal and professional development
Best in class work culture!
Big Name | Big Opportunities | Life is Better at Toyota
Toyota Material Handling North America (TMHNA), the industry leader in forklift
sales, comprises two main brands: Toyota Material Handling and The Raymond
Corporation. We believe investing in the best people, products, and processes
will fuel our future success, and we will always be driven by our foundational
principles of “respect for people” and “continuous improvement”. With
opportunities across North America, we are confident you will find the right
position within TMHNA that can help you build a long, fulfilling career.
Learn more here: https://www.toyotaforklift.com/careers
[https://www.toyotaforklift.com/careers]
Follow us on Social Media: Working at Toyota Material Handling | Glassdoor
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About remote work:
Fully remote candidates may be required to travel to Greene, NY for onboarding
and/or periodically throughout the year based on business need. To be considered
for a fully remote position you MUST reside in one of the following
states: Alabama, Arizona, District of Columbia, Florida, Georgia, Idaho,
Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota,
Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon,
Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington or
Wisconsin.