At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading
global manufacturer of heating, cooling, and water heating equipment, we are
innovating all-new ways to deliver just the right temperature while saving
energy, water and supporting a more sustainable future. It is an exciting
challenge that requires a team of talented, passionate people with a diverse set
of skills. From engineers to accountants, sales professionals to support
experts, Rheem depends on people to power our innovations. Join Rheem - and help
shape the future of products that impact lives—every day.
The District Technical Sales - Service Representative will provide technical
advice and training to customers including distributors and their dealers on the
proper application, installation, operation, and service of our products. This
position will serve our Upper Midwest district. This position is field based
within the Upper Midwest region and must be based near a major US airport.
RESPONSIBILITIES
Provide advice regarding routine product installation along with service
issues and refer more complex potential buyer’s questions to higher levels.
Assist field organization with rapid and accurate responses to all sales
target’s technical product inquiries.
Maximize customer, distributor, and dealer sales by training and promoting
the Company’s product installation methods, product service and diagnostic
methods, and new product introduction.
Communicate feedback from customers on any product problems, modifications,
and alterations so as to help improve the overall image and quality of the
Division’s products. Perform other duties as required.
QUALIFICATIONS
Associates degree in technical field
5+ years direct HVAC or industry experience
Excellent verbal and written communication skills. Ability to present
training to large groups.
Computer literate
Must be able to full perform physical functions of this role, including the
ability to lift up to 50 pounds, crawl, and climb.
Ability to travel roughly 50% of the time.
HOW TO STAND OUT:
Bachelors Degree in related field
Prior instructor/training experience preferred.
NATE certifications preferred.
As a leader at Rheem, how you achieve results is as important as the results you
achieve. While LEADING SELF, you will be expected to demonstrate the following
competencies and behaviors:
Adapting
Business Understanding
Collaborating
Communicating Effectively
Continuously Improving
Customer-Orientation
Developing Self
Focusing on Results
Influencing
Managing Relationships
Managing Work
Problem Solving & Decision Making
Equivalent combination of education, experience, and skills may supplement above
minimum job requirements.
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At Rheem, we engineer products for life. For home life. For work life. For the
life of the planet we all share. Backed by over 100 years of expertise, we’re
passionate about product innovation and boldly committed to sustainability. Our
full line of global air and water solutions deliver reliable performance,
comfort and energy savings for residential and commercial applications
worldwide. From engineers to accountants, sales professionals to support
experts, Rheem depends on people to power our innovations. Join Rheem and help
shape the future of products that impact lives—every day.
Our Behavior Based Values set us apart:
Listening to Understand – Open mind, learning from others, accepting
feedback, embracing the objective
Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing
perspectives with respect
Thinking Creatively – Applying creativity, seeking improvements,
understanding from the customers’ lens
Acting with Responsibility – Owning decisions and actions, acting with
integrity, embracing accountability
Rheem is an Equal Opportunity Employer. Rheem encourages all qualified
candidates to apply, including those of any race, color, religion, gender,
gender identity or expression, sexual orientation, national origin, genetics,
disability, age, or veteran status. The job description above has been designed
to indicate the general nature and level of work performed by employees within
this classification. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities and qualifications
required of employees assigned to this job. Equivalent combination of
education, experience, and skills may supplement above minimum job requirements.
For U.S. Based jobs, please note that Rheem is unable to hire candidates to be
employed in the following states: Alaska, District of Columbia, Hawaii, Idaho,
Mississippi, Montana, New Mexico, North Dakota, or Vermont.
Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or
employment agencies. In the absence of an executed Recruitment Services
Agreement, there will be no obligation to any referral compensation or recruiter
fee.