Job Description:
• Define and execute winning strategies for service product solution offerings targeting existing and new market opportunities
• Become a subject matter expert on solution offerings, including services and supported medical equipment
• Create, manage, and innovate the Solution Business Model
• Validate customer segmentation and market requirements
• Enhance existing solutions to improve the value proposition
• Establish return on investment analysis
• Collaborate with marketing, sales, operations, finance, legal, and other stakeholders to gain approval for new or redesigned offerings
• Integrate new or redesigned offerings into sales processes and marketing channels through sales-readiness capabilities and enablement tools
• Establish pricing strategy and customer value realization with cross-functional teams
• Conduct beta pilots with customers to validate service product valuation
• Research buy/build/partner opportunities
• Lead operational deployment planning and organizational readiness for new or redesigned offerings
• Review solution performance and recommend service innovation or potential service ramp-down
• Analyze competitor landscape and market drivers for solution positioning
• Define and execute go-to-market plans with downstream marketing
• Educate and train sales and operations teams on solution features and benefits
• Participate in mergers and acquisitions due diligence
• Perform other duties necessary for effective department operation
Requirements:
• 5+ years of experience in solution/product management, service marketing, and strategic solution development specifically in the healthcare market
• Demonstrated experience taking customer-centric solution market opportunities and articulating them in market and service product requirements documents
• Demonstrated development of a clear and sustainable business model built on differentiated value proposition and validated through a validation process
• Knowledge of the healthcare market, specifically in medical products and services solutions
• Strong technical understanding in Clinical Engineering, Medical Equipment Rental, Patient Handling, Asset Management, or Laser Services
• Bachelor’s degree in Business, Marketing, Engineering, or related field
• Ability to work effectively with cross-functional teams
• Experience collaborating with and motivating people toward top performance and outcomes
• Experience interacting with healthcare management and leading voice of customer meetings
• Experience building service products and managing in-market solution offerings
• Experience calculating and demonstrating customer return on value
• Excellent interpersonal, written, and verbal communication and presentation skills
• Ability to explain technical concepts to a non-technical audience
• Ability to foster and maintain organizational professionalism and enthusiasm
• Proficient computer skills in MS Office Suite
• Travel of 30–40%
• May be required to obtain certain vaccinations or provide proof of current vaccination status
Benefits:
• Health insurance options for Medical, Dental & Vision plans
• Short- and Long-Term Disability plans
• Flexible Spending Accounts
• Health Savings Accounts
• Life Insurance Options
• Paid Time Off
• 401K Saving Plan with employer match
• Employee Discounts
• Tuition Reimbursement
• Daily Pay program
• Employee Assistance Program
• Wellness programs
• Reasonable accommodations for qualified individuals with disabilities
• Vaccination expenses covered at a participating clinic when vaccination is required