Exceptional Hospitality Starts with You
This role is based at one of our corporate offices in Dallas, TX, McLean, VA, Memphis, TN, or Remote
Join Hilton's Platform Activation team, where we turn strategic commercial priorities into solutions that are effectively delivered, broadly adopted and built to create lasting value for guests, hotels, owners and the enterprise. As a Director, Platform Activation, you will lead the program management strategy and execution for a global, high-value Hilton program. Reporting to the Senior Director, Platform Activation, you will bring strong technical, strategic and leadership capabilities to a fully remote team and an award-winning hospitality company culture.
What you'll do during a typical day:
- Lead regular program syncs and steering committee meetings.
- Monitor and report on program KPIs, status, and risks.
- Resolve cross-team blockers and escalate issues as needed.
- Guide and support project, change managers and program team members, fostering collaboration and alignment within the program.
- Manage your team members and direct their work.
How you'll collaborate with others:
- Act as the bridge between executive leadership, strategy/business, product/technology, and other teams.
- Translate progress of the program into progress against Hilton's strategic and commercial objectives and report progress regularly.
- Align roadmaps, dependencies, delivery and resources across departments to minimize conflict and maximize delivery.
- Collaborate on budget planning, resource allocation, hiring forecasts, and vendor contracts where relevant.
Deliverables you'll take ownership of:
- Program Business case management.
- Program Steering Committee, Governance and Council (as applicable).
- Program charters and execution plans.
- Status reports, executive dashboards, and risk assessments.
What It Takes to Make the Stay
You have these minimum qualifications:
- Ten (10) years of professional work experience
- Five (5) years of work experience in program management, project management, organizational change management or some combination of the above
- Travel up to 20%
It would be useful if you have:
- PMP, PgMP or Agile certification, PROSCI/CCMP Certification, or similar
- Experience using PROSCI methodology, tools, principles, and application including understanding and validating experience applying the ADKAR model
- Proficiency in Smartsheet or other project planning tools
- Hospitality Experience
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $130,000 – $175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.
#LI-REMOTE
About Company
How We'll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what’s next
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Company
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
10 years of professional experience and 5 years in program management, project management, or organizational change management. Travel up to 20%; hospitality experience and relevant certifications preferred.
Key Responsibilities
- leading program syncs
- monitoring program KPIs
- managing team members
Skills & Tools
Smartsheet, PROSCI, ADKAR
Job Details
- Category: Project and Program Management
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Dallas or McLean or Memphis or United States
- Salary: USD 130,000 – 175,000 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
- Generous parental leave
About Hilton
A global hospitality company operating hotels and providing guest accommodation services. — Industry: Hospitality and Tourism