We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions.
As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace.
Position Summary
RxSense is seeking a Director of Partnership Solutions to own and grow relationships with retail pharmacies and other strategic partners. The focus of this role is growth and strategy, not day-to-day account servicing: working directly with senior stakeholders at partner organizations and helping them get the most out of RxSense's product and technology solutions, backed by deep knowledge of the pharmacy space and consumer behavior, digital fluency, and a strong network of relationships.
The ideal candidate brings strong knowledge of the retail pharmacy industry and the prescription savings space, along with the account management and business development instincts to manage complex, high-value partner relationships from the C-suite to day-to-day operating teams. This is a dynamic, fast-moving, high-visibility role for someone who is strategic, resourceful, decisive, and execution-minded, while also personable and relationship-oriented. The Director of Partnership Solutions will report directly to the EVP of Marketing and Partnership Solutions and must be willing to travel periodically for client meetings, working sessions, industry conferences, working sessions and pitches.
Key Responsibilities
Account ownership and relationship management
- Own strategic relationships with retail pharmacy and affordability solution partners, serving as their primary point of contact, advocate, and growth advisor
- Manage and grow a portfolio of high-value partnerships and the products and services tied to them, including digital marketplaces, GlobalBIN solutions, and prescription savings clubs
- Navigate multi-layered partner organizations, from executive leadership to field operations, building alignment on shared goals and strategic objectives
- Serve as a thought partner to partners and clients navigating their own organizations through the process of developing, launching, and growing products and services
Growth, planning, and performance
- Drive collaborative business planning, forecasting, and execution of initiatives that strengthen partner performance and engagement
- Identify and activate high-leverage opportunities across partnership programs to grow revenue and deepen partner relationship
- Track performance goals and partner feedback, surfacing insights that inform pricing, operations, the product roadmap, and strategic direction
- Present partner performance reviews and growth roadmaps to internal and external audiences, including executive stakeholders, in person and virtually
New business and contracting
- Take a leading role in new business activity with prospective clients and partners, from first pitch through signed agreement
- Lead proposal development for new initiatives and renewal cycles, with ownership of scope, value modeling, and delivery planning
- Lead contracting and negotiation processes in coordination with finance, legal, and executive leadership
- Prepare briefings, memos, and presentations to share findings, gain alignment, and communicate progress and results internally and externally
Cross-functional coordination
- Serve as the connective tissue between retail pharmacy and affordability solution partners and internal teams, including product and technology, pricing, marketing, and data analytics, to keep mission-critical initiatives on track
- Coordinate the work streams needed to deliver on partnership commitments on time and on budget, without owning those functions directly
Qualifications
- 5+ years of experience in account management, operations, strategic partnerships or business development – preferably in retail pharmacy and/or healthcare.
- Proven success managing complex, high-value accounts or partnerships, ideally with national or enterprise-level organizations.
- Fluency in pharmacy economics and the prescription savings landscape, including pricing dynamics and point-of-sale operations.
- Experience working with partners and clients, solving issues, developing business strategies, and nurturing relationships.
- Exceptional presentation and negotiation skills, with experience influencing senior-level stakeholders.
- Experience writing and leading multi-stakeholder proposals and navigating long sales cycles.
- Excellent oral and written communication skills, with the ability to interact effectively with all levels of management.
- Ability to bring both internal and external perspective to engagements and connect the dots when delivering solutions.
- Entrepreneurial spirit with experience leading and executing strategy, driving progress, and delivering results.
Salary Range: $140,000 - 160,000
RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.
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