💼 Ready to Shape Client Strategy and Drive Enterprise Success?
🌟 Be the Trusted Leader Behind Our Most Valuable Client Relationships!
Join Us as Director, Enterprise Client Services – Remote Role | Nationwide
What’s in it for you?
🔹 Lead Strategic Partnerships: Manage and grow relationships with large,
enterprise-level clients, serving as a trusted advisor and key point of contact.
🔹 Drive Business Impact: Develop client strategies that support retention,
satisfaction, and long-term growth across major accounts.
🔹 Influence Across Teams: Partner closely with internal stakeholders to ensure
seamless service delivery and successful client outcomes.
🔹 Own Executive Relationships: Engage with client leadership, provide strategic
guidance, and identify opportunities to strengthen partnerships and expand
business.
At Crawford, every claim represents a person and a community we help restore. As
a Director, Enterprise Client Services, you'll play a pivotal role in managing
some of our most significant client relationships while ensuring exceptional
service, strategic alignment, and long-term success.
We're seeking a proven client services leader with demonstrated experience
managing large or major accounts, building executive-level relationships, and
serving in a strategic account management capacity. If you thrive on delivering
value, influencing outcomes, and driving client satisfaction, we'd love to hear
from you.
This is your chance to be part of the One Crawford family—where your leadership
and expertise help create meaningful impact for clients across the country.
✨ Ready to lead enterprise client relationships and drive strategic success?
Apply today and help us restore lives!
Under the direction of the Managing Director, Client Services, the Enterprise
Client Leader, Client Services is accountable for leading Crawford USLA's
relationships with its most strategic clients across all solution lines. The
role also supervises and monitors the activities of other Client Services team
members who manage USLA clients, ensuring the consistent and effective delivery
of products and services to clients, brokers, and carriers, with a focus on
revenue growth, client satisfaction, and client retention.
Why Crawford?
Because a claim is more than a number - it’s a person, a child, a friend. It’s
anyone who looks to Crawford on their worst days. And by helping to restore
their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to
innovate. Our industry-leading team pioneers new solutions for the industries
and customers we serve. We’re looking for the next generation of leaders to take
this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting
the global fabric of the audience we serve. Though our reach is vast, we proudly
operate as One Crawford: united in purpose, vision and values. Learn more at
www.crawco.com [https://www.crawco.com/].
When you accept a job with Crawford, you become a part of the One Crawford
family. And as part of the One Crawford family, we offer a comprehensive Total
Rewards package to our employees to assist with their financial,
health/wellness, continuing education/training and other needs:
Competitive base pay
> - The Pay Range/Salary represents the anticipated low and high pay that may be
> offered for this position. To determine the actual offer, Crawford considers a
> wide range of factors including the candidate’s previous experience and
> education, market rates, minimum pay requirements for the applicable
> jurisdiction, business segment, supply/demand, and scheduled hours.
Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
We offer a well-rounded benefits package that encourages wellness and helps
our employees to be an educated healthcare consumer. The core benefits
offered include:
> - Medical, Dental and Vision Plans
> - Prescription Drugs
> - HSA, HRA, and FSA Accounts
> - Paid Holidays, Vacation and Sick Leave
> - 401(k) Retirement Plan
> - Tuition Assistance
> - Paid Parental Leave
> - Supplemental Health Benefits
> Other Benefits currently available at no cost include:
> - Enhanced Mental Health Support
> - Virtual Physical Therapy
> - Caregiving Services
> - Life Assistance Program
> The above information highlights some of the benefits currently available to
> eligible full-time employees.
Training programs that promote continuous learning and career progression
while enhancing job performance.
Sustainability programs that give back to the communities in which we live
and work.
A culture of respect, collaboration, entrepreneurial spirit and inclusion.
Crawford & Company participates in E-Verify and is an Equal Opportunity
Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance
from search firms for this employment opportunity. All resumes submitted by
search firms to any employee at Crawford via-email, the Internet or in any form
and/or method without a valid written Statement of Work in place for this
position from Crawford HR/Recruitment will be deemed the sole property of
Crawford. No fee will be paid in the event the candidate is hired by Crawford as
a result of the referral or through other means.