Posted Sep 26, 2026

Director, E-Commerce Merchandising & Vendor Relations

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Job Description: • Drive revenue, gross margin, conversion, and overall catalog performance • Lead ecommerce merchandising across brand portfolios • Oversee Online Merchants, a Jr. Online Merchant, and the Vendor Relations function • Set brand performance expectations through weekly brand reviews, PDP health and Content Health audits, assortment decisions, and NPL content playbook ownership • Monitor catalog-wide sales and profitability; address underperforming brands and identify assortment expansion opportunities • Partner with Site Merchandising to improve brand pages, PLPs, PDPs, and shopping experience • Partner with Pricing and Promotions to optimize pricing, promotions, and margin capture • Collaborate with Marketing, Creative, and Tech on campaign alignment, launch readiness, and site experience improvements • Own vendor relations and partner performance • Lead vendor program negotiations involving rebates, co-op growth, allowance structures, and distribution reliance • Build and manage vendor programs, including enrollment criteria, activation standards, and QBR cadence • Develop and deliver the BBQGuys value proposition to brand partners • Hold vendors accountable to MSA expectations, content standards, NPL timelines, promotional and pricing policies, and defective/warranty resolution standards • Own vendor performance scorecards and track compliance, program performance, and relationship health • Build a prospective brand target list using market intelligence, search demand, trade show intelligence, and supplier conversations • Surface competitor intelligence, category trends, brand share data, and emerging brand opportunities • Lead five direct reports and conduct performance reviews, development sessions, and growth conversations • Coach two Online Merchants in people leadership • Build a high-accountability, growth-oriented team culture • Present progress updates, performance results, and strategic recommendations to the Senior Director and Executive team Requirements: • Bachelor's degree in business, Marketing, Merchandising, or a related field, or equivalent professional experience • 4–6 years of experience in ecommerce, retail buying, category management, or vendor/partner management • 4–6 years leading a team • Experience in a Director-level or senior individual contributor role with commercial accountability • Demonstrated leadership ability • Ability to prioritize and handle several high-impact assignments simultaneously • Cultural inclination toward transparency, accountability, sense of urgency, and growth mindset • Good judgement and wisdom in negotiations and communication with external parties • Strong grasp of business fundamentals such as conversion rate optimization and P&L management • Expert knowledge with e-commerce metrics such as conversion rate and marketing fundamentals • Advanced computer skills including Excel, PowerBI, Adobe Analytics, Microsoft Office Suite, and willingness to learn internal programs • Excellent analytical skills, including defining problems, collecting data, establishing facts, drawing conclusions, and providing solutions • Excellent written and oral communication skills and cooperative team-player ability • Ability to read and write in English Benefits: • Occasional travel for vendor meetings, trade shows, and company events • Remote work / home office environment • Reasonable accommodations may be made for individuals with disabilities