Our Benefits:
Competitive compensation
Paid time off for vacations, holidays, and illness
Comprehensive health insurance (medical, dental, vision, prescription)
401(k) retirement savings plan
Education support and student loan assistance
Life and disability insurance
Flexible spending account
As a Director, Change Management at Community Health Systems (CHS) – Shared
Business Operations, you’ll play a vital role in supporting our purpose to help
people get well and live healthier by providing safe, quality healthcare,
building enduring relationships with our patients, and providing value for the
people and communities we serve. Our team members enjoy a robust benefits
package including:
Job Summary
The Director, Change Management - PMO is responsible for developing and leading
enterprise change management strategies that support successful adoption of
organizational transformation initiatives. This role establishes change
management methodologies, tools, and standards and partners with executive
leaders, project teams, Human Resources, Communications, and operational
stakeholders to assess organizational impacts, prepare employees and leaders for
change, and strengthen adoption and sustainability. The Director builds
organizational change capability and ensures change strategies are integrated
into enterprise transformation efforts.
Essential Functions
Develops and implements an enterprise change management strategy,
methodology, tools, and governance framework.
Leads change management planning and execution for complex, enterprise-wide
transformation initiatives.
Conducts organizational impact, readiness, and stakeholder assessments to
identify change risks and adoption needs.
Develops integrated change strategies addressing stakeholder engagement,
leadership alignment, communications, training, resistance management, and
adoption.
Partners with executive sponsors and senior leaders to establish change
leadership expectations and reinforce accountability for adoption.
Collaborates with project, transformation, Human Resources, Communications,
Learning and Development, and operational teams to integrate change
management into initiative planning and execution.
Establishes change readiness, adoption, engagement, and sustainability
measures and monitors performance throughout implementation.
Identifies resistance and adoption barriers and develops strategies to
address organizational and stakeholder concerns.
Builds change management capability by developing tools, resources,
education, and coaching for leaders and project teams.
Leads change networks, champions, or other stakeholder engagement structures
supporting major organizational initiatives.
Provides strategic guidance regarding the cumulative impact of organizational
changes and supports coordination across concurrent initiatives.
Evaluates change management effectiveness and incorporates lessons learned
into future transformation efforts.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
This is a remote opportunity with 15% travel (primarily to the Nashville, TN
area)
Requirements:
Bachelor's Degree in Organizational Development, Human Resources, Business
Administration, Communications, Psychology, or a related field required
8-10 years of experience in change management, organizational development,
transformation, consulting, or a related field required
5-7 years of experience leading complex organizational change initiatives
required
Preferences:
Certified Change Management Professional highly preferred
Demonstrated leadership experience, including the management, mentorship, and
professional development of direct reports highly preferred
Experience supporting enterprise-wide transformation in a large, complex
organization highly preferred
Healthcare industry experience preferred
Master's Degree preferred
Knowledge, Skills and Abilities
Comprehensive knowledge of organizational change management principles,
methodologies, and adoption strategies.
Strong understanding of stakeholder engagement, organizational readiness,
communications, training, and resistance management.
Ability to develop enterprise change strategies and translate transformation
objectives into actionable change plans.
Strong consulting, facilitation, coaching, and influencing skills with the
ability to engage leaders at all organizational levels.
Ability to assess organizational impacts and identify barriers to adoption
and sustainability.
Strong written, verbal, and presentation skills.
Strong analytical skills with the ability to develop and interpret change
readiness and adoption measures.
Ability to manage multiple complex change initiatives in a highly matrixed
environment.
We know it’s not just about finding a job. It’s about finding a place where you
are respected, valued and where your work is purposeful and fulfilling. A place
where your talent is recognized, professional development is encouraged and
career advancement is possible.
Community Health Systems is one of the nation’s leading healthcare providers.
Developing and operating healthcare delivery systems in 40 distinct markets
across 15 states, CHS is committed to helping people get well and live
healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites
of care, including physician practices, urgent care centers, freestanding
emergency departments, occupational medicine clinics, imaging centers, cancer
centers and ambulatory surgery centers.