Director, Audit Operations – Client Tooling & Supplier Banking Programs
Do you have experience leading complex supplier audit programs within automotive
or manufacturing environments?
Are you a strong operational leader who can manage audit teams, client
relationships, financial findings, and program performance from start to finish?
About the Role
The Director, Audit Operations is responsible for leading the end-to-end
delivery of supplier tooling and banked inventory audit programs. This role
oversees audit operations, field resources, client governance, quality
assurance, financial analysis, reporting, and overall program performance across
multiple supplier locations.
In this role, you will provide strategic and operational leadership to ensure
audits are completed on schedule, findings are accurately documented, risks are
appropriately escalated and identified recovery and cost-avoidance opportunities
are supported through resolution.
The Director will serve as a key client-facing leader, partnering with
Purchasing, Finance, Vendor Tooling Engineering, suppliers, and other
stakeholders to drive high-quality execution, contractual compliance, continuous
improvement, and measurable business outcomes.
Responsibilities
• Lead end-to-end execution of supplier tooling and banked inventory audit
programs.
• Provide strategic direction and operational leadership across multiple audit
workstreams, supplier locations, and field teams.
• Manage audit schedules, resource assignments, capacity planning, workload
balancing, and overall program delivery.
• Ensure audit activities are completed in accordance with contractual
requirements, established procedures, and client expectations.
• Lead client governance meetings, operational reviews, executive updates, risk
management, issue resolution, and change-control activities.
• Monitor key performance indicators including audit completion, cycle time,
quality, findings, financial opportunities, and client satisfaction.
• Lead technical auditors, inventory auditors, analysts, and other supporting
resources.
• Oversee pre-audit planning, scope validation, supplier prioritization, risk
assessments, documentation reviews, sampling strategies, and site planning.
• Review and approve audit findings, workpapers, reports, and executive
summaries for accuracy, completeness, consistency, and traceability.
• Serve as a senior operational liaison between Conduent, client stakeholders,
and supplier representatives.
• Partner with Purchasing Buyers, Finance, Vendor Tooling Engineering, and other
key stakeholders to resolve audit findings and operational issues.
• Present audit progress, findings, risks, trends, financial exposure, and
recovery or cost-avoidance opportunities to client leadership.
• Oversee reconciliation of tooling purchase orders, supplier quotes, invoices,
payment documentation, inventory records, and related financial information.
• Ensure identified recovery, cost-avoidance, policy deviations, and inventory
discrepancies are appropriately validated and supported by documentation.
• Support resolution activities including debits, purchase-order modifications,
piece-cost adjustments, and supplier negotiations as directed by the client.
• Analyze trends across suppliers, programs, locations, audit categories, and
financial findings to identify risks and improvement opportunities.
• Establish consistent quality standards, audit procedures, reporting templates,
and documentation expectations.
• Drive continuous improvement across audit methodology, standard work,
reporting, quality, and operational processes.
• Lead, coach, and develop team members while promoting accountability,
collaboration, and continuous improvement.
• Support recruiting, onboarding, training, performance management, workforce
planning, and succession planning.
• Manage program performance, resource utilization, productivity, engagement
revenue, margin, and delivery within the Director’s span of responsibility.
Requirements
• Bachelor’s degree in Business, Finance, Accounting, Engineering, Supply Chain,
Manufacturing Operations, or a related field.
• Seven or more years of experience in audit, supplier management, manufacturing
operations, inventory control, finance, consulting, program management, or a
related area.
• Three or more years of leadership experience managing teams or complex
operational programs.
• Experience working within automotive OEM, Tier 1 supplier, or complex
manufacturing environments.
• Demonstrated experience leading client-facing programs and communicating with
senior and executive-level stakeholders.
• Strong knowledge of audit operations, financial reconciliation, supplier
management, risk management, and quality assurance.
• Demonstrated ability to manage multiple projects, priorities, resources, and
supplier locations simultaneously.
• Strong financial and analytical skills with the ability to identify, validate,
and communicate financial findings and business opportunities.
• Strong executive communication, presentation, problem-solving, and
stakeholder-management skills.
Preferred Qualifications
• Experience with tooling lifecycle management, capital asset audits, supplier
banking programs, or inventory governance.
• Experience with ERP, warehouse management, inventory management, or financial
reconciliation systems.
• Experience identifying, substantiating, and tracking financial recovery and
cost-avoidance opportunities.
• Knowledge of automotive tooling, supplier operations, purchasing processes,
and manufacturing environments.
• PMP, Lean Six Sigma, audit, supply chain, or related professional
certification.
• Advanced degree in Business, Finance, Accounting, Engineering, Supply Chain,
or a related discipline.
Flexible Working
At Conduent, we value individuality and flexibility in how our associates work
and deliver their best. In this role, you can expect the following working
conditions:
Remote work: Enjoy the flexibility of working from home, optimizing your
work-life balance.
Working For You:
Perks and rewards designed for you:
Health and Welfare Benefits: Tailored to fit your and your family's needs,
effective from day one.
Retirement Savings: Supportive plans to help you secure your financial
future.
Employee Discounts: Access a broad array of discounts on merchandise,
services, travel, and more.
Career Growth Opportunities: A variety of opportunities to advance your
career within a global company.
Paid Training: Earn while you learn with access to award-winning learning
platforms.
Paid Time Off: Attractive packages designed to help you enjoy your life
outside of work.
Great Work Environment: Join an award-winning culture recognized for
diversity and inclusion efforts.
Join Us:
At Conduent, we are united by a single mission. We know that our success is tied
to the success of our associates. We strive to create an environment where you
can:
Bring your authentic self to work every day.
Grow and thrive both personally and professionally.
Make a meaningful impact with our clients, in our communities, and for the
millions of people we serve.
When you join Conduent, you are part of a future-oriented team – shaping both
the company's and your own future. With more than 54,000 associates in 24
countries, you'll have opportunities to grow with people who inspire you to be
your best.
Pay Transparency Laws in some locations require disclosure of compensation
and/or benefits-related information. For this position, actual salaries will
vary and may be above or below the range based on various factors including but
not limited to location, experience, and performance. In addition to base pay,
this position, based on business need, may be eligible for a bonus or incentive.
In addition, Conduent provides a variety of benefits to employees including
health insurance coverage, voluntary dental and vision programs, life and
disability insurance, a retirement savings plan, paid holidays, and paid time
off (PTO) or vacation and/or sick time. The estimated salary range for this role
is ($123,750 - $165,000)
.
Through our dedicated associates, Conduent delivers mission-critical services
and solutions on behalf of Fortune 100 companies and over 500 governments -
creating exceptional outcomes for our clients and the millions of people who
count on them. You have an opportunity to personally thrive, make a difference
and be part of a culture where individuality is noticed and valued every day.
Conduent is an Equal Opportunity Employer and considers applicants for all
positions without regard to race, color, creed, religion, ancestry, national
origin, age, gender identity, gender expression, sex/gender, marital status,
sexual orientation, physical or mental disability, medical condition, use of a
guide dog or service animal, military/veteran status, citizenship status, basis
of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation
to apply for or compete for employment with Conduent may request such
accommodation(s) by submitting their request through this form that must be
downloaded: click here to access or download the form
[https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf].
Complete the form and then email it as an attachment to FTADAAA@conduent.com
[FTADAAA@conduent.com]. You may also click here to access Conduent's ADAAA
Accommodation Policy
[http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf].