Director Ancillary Services
Remote Position with 50% Travel Requirement
You must reside in one of these states to be eligible for this position:
Arkansas California Kentucky
Massachusetts Nevada New Mexico
Oregon Utah Tennessee
Texas Wyoming
Job Summary:
The Corporate Director of Ancillary Services provides system-level leadership,
strategic direction, and operational oversight for ancillary clinical services
across the organization, with primary responsibility for Laboratory,
Radiology/Imaging, and Respiratory Therapy. The scope of responsibility may
expand to include additional ancillary services based on organizational needs.
The Director partners with hospital and corporate leaders to establish
consistent standards, improve quality and patient safety, strengthen regulatory
compliance, optimize productivity and expense management, advance service-line
performance, and support appropriate use of technology, equipment, and
contracted services. The role is designed for an experienced healthcare leader
with demonstrated success managing complex ancillary, diagnostic, or therapeutic
services. Specialty certification across each area of responsibility is not
expected; the Director must be an effective enterprise leader who can lead
highly specialized departments in partnership with appropriately qualified local
leaders and subject-matter experts.
This position requires regular travel across assigned facilities to assess
operations, support local leaders, standardize best practices, and drive
system-wide performance improvement.
Key Responsibilities
Provide corporate leadership and strategic oversight across all affiliated
hospitals.
Establish system-wide operational standards, performance expectations,
policies, and best practices while recognizing facility-specific regulatory
and service requirements.
Partner with hospital executives and department leaders to improve quality,
safety, service, productivity, turnaround times, staffing efficiency, and
financial performance.
Develop and monitor key performance indicators across ancillary services,
including quality, utilization, turnaround time, productivity, patient
experience, critical-result communication, therapy outcomes, service access,
and other department-specific measures.
Support regulatory readiness and ongoing compliance with applicable federal,
state, accreditation, and specialty requirements, including CMS Conditions of
Participation, CLIA requirements for laboratory services, and applicable
imaging and radiation safety standards.
Collaborate with local service line leaders and qualified specialty
professionals to ensure clinical and technical decisions remain within
appropriate scope, licensure, certification, and medical staff oversight.
Identify variation across facilities and lead standardization initiatives
that improve reliability, efficiency, quality, and cost effectiveness.
Evaluate staffing models, skill mix, productivity standards, on-call
coverage, recruitment challenges, and workforce development needs across
ancillary departments.
Partner with Supply Chain, Finance, IT, Clinical Engineering, Operations and
hospital leadership on capital planning, equipment replacement, service
contracts, vendor performance, and technology optimization.
Support evaluation and implementation of information systems, interfaces,
workflow technology, and other digital solutions affecting ancillary
services.
Review vendors, equipment maintenance, and other outsourced or contracted
services for quality, service, utilization, and value.
Lead or support performance improvement initiatives and outcomes, patient
throughput, result availability, and communication of critical findings.
Facilitate collaboration among ancillary services, nursing, medical staff,
emergency services, surgery, and other clinical departments to improve
patient flow and care coordination.
Provide leadership coaching and operational support to facility ancillary
leaders; assist with leader onboarding, succession planning, and development
of high-performing teams.
Support integration, due diligence, operational assessment, and
standardization activities for newly acquired or transitioning facilities, as
applicable.
Travel to affiliated hospitals and facilities to assess operations, support
leaders, validate improvement plans, and evaluate performance.
Education & Experience
Required:
Bachelor’s degree in healthcare administration, business, clinical laboratory
science, radiologic sciences, nursing, or a related healthcare field.
Preferred:
Master’s degree in healthcare administration, business administration,
nursing, or a related field.
Professional certification or licensure in a healthcare, laboratory, imaging,
quality, or healthcare management specialty is preferred but not required.
Experience:
7+ years of progressive healthcare experience, including at least 5 years of
leadership responsibility in hospital operations, ancillary services,
diagnostic services, or a related multi-department clinical environment.
Demonstrated ability to lead across multiple clinical, technical, diagnostic,
or therapeutic disciplines. Direct leadership experience in one or more
ancillary service areas is strongly preferred. Experience spanning multiple
areas such as Laboratory, Radiology, Imaging or Respiratory Therapy is
desirable but not required.
Experience overseeing multiple facilities, departments, or service lines in a
health system, corporate, regional, or multi-site environment is strongly
preferred.
Demonstrated success improving operational performance, quality, regulatory
readiness, staffing/productivity, financial performance, and standardization
across complex healthcare services.
Working knowledge of regulatory and accreditation requirements affecting
hospital ancillary services, with the ability to partner effectively with
qualified Laboratory, Radiology/Imaging and Respiratory Therapy,
subject-matter experts on specialty-specific requirements.
Licenses/Certificates
No single clinical license is required if the candidate otherwise meets the
education and leadership experience requirements.
Relevant professional licensure or certification (e.g., laboratory,
radiology/imaging, respiratory therapy, rehabilitation, nursing, healthcare
quality, or healthcare management) is preferred.
Specialty certification across all areas of responsibility is not required.
Other Requirements
Ability to travel extensively (up to 50%) across hospital and corporate
sites.
Strong leadership, communication, analytical, financial, and
change-management skills.
Demonstrated ability to influence and lead through collaboration in a
matrixed, multi-facility organization.
Ability to interpret operational and quality data, identify variation,
establish priorities, and drive measurable improvement.
Ability to effectively lead highly specialized departments by partnering with
appropriately credentialed technical and clinical subject-matter experts.