Job Type
Full-time
Description
Who Are We
Angela Adams Consulting is the premier resource for independent insurance agencies providing advice, custom solutions, and remote services related to front and back-office insurance agency operations. Our Consultants, Trainers, Account Managers, Processors, and Insurance Specialists are the most elite professionals in the industry. Become part of a team that truly values collaboration, innovation, and shining the light to success for all independent insurance agencies.
Our work schedule is flexible, and most employees work from the comfort of home, allowing them to enjoy work and a personal life. We provide extensive job training, and our Lighthouse Academy is available to all employees, providing an abundance of opportunity for professional growth in a variety of areas.
The Role The Direct Bill Specialist/Processor is responsible for accurately processing high-volume direct bill activity, including reconciling statements, posting payments, resolving discrepancies, and maintaining clean financial records that directly impact agency revenue, producer compensation, and the effectiveness of the accounting team. This role also serves as a key contact for billing inquiries, providing timely and professional support to clients, carriers, and internal teams. The position is detail-driven and execution-focused, requiring consistency, organization, speed, and strict adherence to procedures, alongside strong communication skills.
By ensuring accuracy and efficiency, the specialist supports the agency's financial integrity, delivers excellent client service, and contributes to predictable month-end outcomes.
Core Responsibilities
Enter and reconcile direct bill statements
Post cash receipts
Maintain organized status trackers and documentation
Track time accurately for all work performed
Identify and report discrepancies promptly
Success in this role looks like
Success in the Direct Bill Processor role means delivering fast, accurate, and complete processing every month—protecting agency revenue, producer compensation, and the firm’s reputation through disciplined execution, organization, and accountability. Month end balances are clean with minimal rework and time is tracked daily and transparently. Successful processors are trusted, dependable, and able to manage high-volume work without sacrificing quality.
Benefits
Paid time off
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) plan with matching
Other voluntary benefits
Requirements
Prior insurance or bookkeeping experience preferred
Excellent attention to detail and accuracy, with creative problem-solving skills
Ability to work independently in a remote environment
Proficiency with Microsoft Office
Reliable high-speed internet with a dedicated, distraction-free home workspace suitable for confidential financial work
Strong communication and customer service abilities